Avaya IPO R9 VM PRO 2 ADI LIC 275671 Manuel D’Utilisation

Codes de produits
275671
Page de 473
Product Description
IP Office 9.0
© 2014 AVAYA All rights reserved.
Page 328
Issue 27.02.0 (Monday, January 06, 2014)
The user can make a call directly from the directory gadget by clicking on the number associated with the
entry. If more than one number is available for this entry, they can choose which one to call.
Presence and Instant Messaging
Avaya one-X™ Portal for IP Office for IP Office provides a Presence and Instant Messaging Service that
facilitates communications both internal and external to the organization. It shows presence for any of the
people added in the Directory gadget. 
The Directory gadget displays the presence status of a user that reflects telephony presence (phone activity
such as available/busy/ringing), user presence (Available/DND/Offline) and presence information from
Microsoft Exchange calendar mining (in an appointment, out of office set). In addition it supports Presence
Federation via XMPP which allows display of information published by buddies using other presence networks
such as the Google Talk network. With federation, a user can add a buddy on another system by specifying
that user's XMPP ID when defining the new buddy.
The Instant Messaging service allows users to communicate with internal and external users using instant
messages from within Avaya one-X™ Portal for IP Office.
Users can also set a custom Presence status message that will be published to their subscribers as illustrated
below.
The status can be:
State
Icon
Description
Available
available The status indicates that you are available and can be called.
Busy
The status indicates that you have a call in progress.
Do Not Disturb
The status indicates that you have enabled Do Not Disturb on the phone
system. Calls to you are redirected to voicemail if available. Otherwise, the
callers receive a busy tone. The exception is calls from numbers that you have
added to your list of Do Not Disturb Exceptions.