Avaya IPO R9 CUSTMR SVC SPV 1TRIAL ADI LIC 275683 Manuel D’Utilisation
Codes de produits
275683
Product Description
IP Office 9.0
IP Office 9.0
© 2014 AVAYA All rights reserved.
Page 9
Issue 27.02.0 (Monday, January 06, 2014)
Lowering long distance costs
Routing telephone calls over the Internet (Voice over IP or VoIP for short) – is growing in popularity.
Particularly in the case of international calls, VoIP generates significant savings. If your company is already
linking multiple offices using high-speed data circuits, the VoIP capabilities in IP Office make it possible to
route voice calls over the existing infrastructure, providing another way to lower costs and leverage your
investment. However you do it, the VoIP capabilities of IP Office are a way to put money back in your pocket.
Particularly in the case of international calls, VoIP generates significant savings. If your company is already
linking multiple offices using high-speed data circuits, the VoIP capabilities in IP Office make it possible to
route voice calls over the existing infrastructure, providing another way to lower costs and leverage your
investment. However you do it, the VoIP capabilities of IP Office are a way to put money back in your pocket.
Eliminating conferencing fees
Collaborate with customers, partners, suppliers and remote employees. IP Office includes a 128 party audio
conference bridge (64 max in one conference) to keep people working together and travel costs down. With
Avaya IP Office, your organization can have its own private, secure conference bridge and eliminate expensive
fees to third party conference providers.
conference bridge (64 max in one conference) to keep people working together and travel costs down. With
Avaya IP Office, your organization can have its own private, secure conference bridge and eliminate expensive
fees to third party conference providers.
Maximizing productivity
When employees can’t get to the office (because of storms, personal issues or other reasons) IP Office allows
them to work as at home (or any other location) as productively as though they were in the office.
them to work as at home (or any other location) as productively as though they were in the office.
And keep in mind…
IP Office delivers a whole range of capabilities. Only you can put a number on the value that many of these
capabilities will have for your business.
capabilities will have for your business.
Examples:
·
Having calls automatically routed to a cell telephone or other location, so important customers can get
through to the right person in real-time
through to the right person in real-time
·
Being able to operate as a 24/7 business, without a 24/7 staff
·
Using your communications to quickly identify when your top customers call
How IP Office is benefiting businesses today
·
More room for sales
With IP Office, a leading provider of commercial food service equipment now handles 50% more calls
per day, without extra staff and without sacrificing the personal service it knows is the key to sales
With IP Office, a leading provider of commercial food service equipment now handles 50% more calls
per day, without extra staff and without sacrificing the personal service it knows is the key to sales
·
At the head of the class
By relying on IP Office to connect nearly 50 buildings, a public school system saved thousands of
dollars on inter-office calls and simplified communications
By relying on IP Office to connect nearly 50 buildings, a public school system saved thousands of
dollars on inter-office calls and simplified communications
·
Lowering global costs
By using IP Office to hold teleconferences and make phone calls across the IP network, a strategic
consulting firm is saving up to $30,000 per year
By using IP Office to hold teleconferences and make phone calls across the IP network, a strategic
consulting firm is saving up to $30,000 per year
IP Office can grow as your business grows to meet your needs
IP Office is a fully scalable solution. See
for capacity information.
Call handling and messaging
Get 24-hour support for callers/customers without a 24-hour staff. IP Office has a range of messaging, auto
attendant and Interactive Voice Response (IVR) capabilities. Integrate messaging and advanced call handling
into your customer service operations. Handle voice mail and email in a single mailbox.
attendant and Interactive Voice Response (IVR) capabilities. Integrate messaging and advanced call handling
into your customer service operations. Handle voice mail and email in a single mailbox.
Communication with customers
Set up a formal or informal customer service center. Integrate your customer data base into your call
handling. Manage the quality of your customer interactions.
handling. Manage the quality of your customer interactions.
Work anywhere
Give your employees all the communications capabilities they have at the office whether they are working
from home, a hotel or a remote office.
from home, a hotel or a remote office.
Collaborate with customers, vendors and remote staff
Don’t pay any more fees to outside conferencing service providers. Use IP Office built in audio conferencing
that is easy to set up and use while saving you money
that is easy to set up and use while saving you money
Secure converged communications
Use IP Office as a secure router with a built-in firewall/VPN. Route voice calls over a managed Internet service
(VoIP) and pocket the savings. Simple administration Windows-based, graphical tools cut the time and
expense of administration.
(VoIP) and pocket the savings. Simple administration Windows-based, graphical tools cut the time and
expense of administration.
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