HP 1.6TB 12G SAS VE LFF 3.5-in SCC EV 3yr Wty 762272-B21 Manuel D’Utilisation
Codes de produits
762272-B21
QuickSpecs
HP Solid State Drives (SSD)
Service and Support
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Support/Insight Online
resolution. This comes at no additional cost with your HP solution. Learn more about Insight Remote
Support
Support
and Insight Online
NOTE: Insight Remote Support is a prerequisite for HP Proactive Care.
HP Support Center
Personalized online support portal with access to information, tools and experts to support HP
business products. Submit support cases online, chat with HP experts, access support resources or
collaborate with peers. Learn more
business products. Submit support cases online, chat with HP experts, access support resources or
collaborate with peers. Learn more
HP's Support Center Mobile App allows you to resolve issues yourself or quickly connect to an agent
for live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP
warranty, HP Care Pack or HP contractual support agreement.
for live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP
warranty, HP Care Pack or HP contractual support agreement.
NOTE: HP Support Center Mobile App above is subject to local availability.
Parts and materials
HP will provide HP-supported replacement parts and materials necessary to maintain the
covered hardware product in operating condition, including parts and materials for available
and recommended engineering improvements.
covered hardware product in operating condition, including parts and materials for available
and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the
maximum usage limitations as set forth in the manufacturer's operating manual, product
QuickSpecs, or the technical product data sheet will not be provided, repaired, or replaced as
part of these services.
maximum usage limitations as set forth in the manufacturer's operating manual, product
QuickSpecs, or the technical product data sheet will not be provided, repaired, or replaced as
part of these services.
Warranty / Service
Coverage
Coverage
For ProLiant servers and storage systems, the service on the main product covers HP-branded
hardware options not designated by HP as requiring separate coverage, that are qualified for the
server, purchased at the same time or afterward and internal to the enclosure. These items will be
covered at the same service level and for the same coverage period as the server unless the maximum
supported lifetime and/or the maximum usage limitation has been reached.
hardware options not designated by HP as requiring separate coverage, that are qualified for the
server, purchased at the same time or afterward and internal to the enclosure. These items will be
covered at the same service level and for the same coverage period as the server unless the maximum
supported lifetime and/or the maximum usage limitation has been reached.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction. It does not apply Disk or SSD/Flash Drives that have not failed.
SSD/Flash Drives that are specified by HP as consumable parts and/or that have reached maximum
supported lifetime and/or the maximum usage limits as set forth in the manufacturer's operating
manual, the product QuickSpecs, or the technical data sheet are not eligible for the defective media
retention service feature option.
replaced by HP due to malfunction. It does not apply Disk or SSD/Flash Drives that have not failed.
SSD/Flash Drives that are specified by HP as consumable parts and/or that have reached maximum
supported lifetime and/or the maximum usage limits as set forth in the manufacturer's operating
manual, the product QuickSpecs, or the technical data sheet are not eligible for the defective media
retention service feature option.
Subject to: Maximum supported lifetime: This is a period in years set to equal the warranty for the
specific drive. After this period no further service coverage will be available for the drive. Maximum
usage limit: This is the maximum amount of data that can be written to the drive. Drives that have
reached this limit will not be eligible for services coverage.
specific drive. After this period no further service coverage will be available for the drive. Maximum
usage limit: This is the maximum amount of data that can be written to the drive. Drives that have
reached this limit will not be eligible for services coverage.
For more information
To learn more on services for HP ESSN Options, please contact your HP sales representative or HP
Authorized Channel Partner. Or visit:
Authorized Channel Partner. Or visit:
or