Avaya 9621G 700506514 Fascicule
Codes de produits
700506514
Key Features and Benefits
• Delivers high definition audio that will
delight any employee, particularly those
who spend a lot of time on the phone
and/or frequently have multi-party
conference calls.
who spend a lot of time on the phone
and/or frequently have multi-party
conference calls.
• Facilitates access to information
through an easy-to-read, high resolution
color display
color display
• Speeds completion of common tasks with
intuitive prompts on the touch screen and
easy one-touch access from the “home”
screen to other applications
easy one-touch access from the “home”
screen to other applications
• Supports enhanced productivity by
improving call control and management
through a graphical display that
anticipates user intentions and makes
through a graphical display that
anticipates user intentions and makes
contextual menus, prompts and
instructions easy to read
instructions easy to read
• Supports reduced energy consumption
and costs through Power-over-Ethernet
Class 2 design with “sleep mode”
Class 2 design with “sleep mode”
Avaya Flare Experience
Avaya Flare Experience on the Avaya 9621G
Deskphone (SIP Firmware only)* takes
advantage of the large, color display to
deliver touchscreen calling and easy access
to a select group of features that are critical
to collaboration, including:
Deskphone (SIP Firmware only)* takes
advantage of the large, color display to
deliver touchscreen calling and easy access
to a select group of features that are critical
to collaboration, including:
• Microsoft Outlook Integration: Download
up to 250 contacts from Outlook into
the phone’s directory. To make a call or
send an IM, simply scroll through your
phonebook and press the icon.
the phone’s directory. To make a call or
send an IM, simply scroll through your
phonebook and press the icon.
• Consolidated Phonebook/Call-IM History:
Store up to six phone numbers for up to
250 contacts and see a history of recent
calls and IMs for each one.
250 contacts and see a history of recent
calls and IMs for each one.
• Avaya Aura
®
Conferencing: Use the Avaya
Flare touchscreen interface to set up a
call, add/drop participants, hold a sidebar
conference, make another call, send an
IM—all while the conference call is in
progress.
call, add/drop participants, hold a sidebar
conference, make another call, send an
IM—all while the conference call is in
progress.
• Instant Messaging: For Instant Messages,
the Avaya Flare Experience provides both
a touchscreen keyboard as well as a set of
pre-written IMs (e.g., “I’m on a call, I will
call you back.”).
a touchscreen keyboard as well as a set of
pre-written IMs (e.g., “I’m on a call, I will
call you back.”).
• Browser: A built-in browser, based on
WebKit, supports HTML and Javascript
to let you access websites and enterprise
applications.
to let you access websites and enterprise
applications.
Contact Center Model
An adaptation of the 9621G designed for
contact centers simplifies access to a range
of features for enhancing agent productivity,
such as handling greetings, monitoring calls
in the queue, updating status and quickly
completing many other day-to-day tasks.*
contact centers simplifies access to a range
of features for enhancing agent productivity,
such as handling greetings, monitoring calls
in the queue, updating status and quickly
completing many other day-to-day tasks.*
Avaya 9621G IP Deskphone
Provides power users with sophisticated
capabilities that cost effectively enrich
communications and enhance productivity
The 9621G IP Deskphone is a multi-line deskphone ideally suited
for Essential users (people who spend considerable amounts
of time on the phone). The 9621G has a graphical color display,
large touch screen and integrated Gigabit interface. A specially-
designed version of the unique Avaya Flare™ Experience
collaborative interface takes advantage of the 9621’s color
touch screen. Part of the 9600 Series IP Deskphones, the 9621G
leverages your enterprise IP Network to deliver sophisticated
voice communications from headquarters, remote locations or
home offices. Integrated with Aura
®
and IP Office, the 9621G’s
evolutionary approach optimizes communications through a
flexible architecture that leverages existing investments and
accommodates changing business needs.
FACT SHEET
avaya.com
*Availability: 3Q FY11