Avaya IPO R9 IP500 E1 ADD 8CH ADI LIC 275635 Manuel D’Utilisation

Codes de produits
275635
Page de 473
Product Description
IP Office 9.0
© 2014 AVAYA All rights reserved.
Page 261
Issue 27.02.0 (Monday, January 06, 2014)
Avaya Telephone Features
Programmable Buttons
As well as the usual dialing keys, Avaya digital and IP telephones have dedicated function buttons like Mute,
Volume, Hold, Conference and Transfer. In addition to these, on many Avaya digital and IP telephones there
are keys that can be programmed with a range of selected special functions. These keys can be used for
calling other extensions on the system (Direct Station Select or DSS keys), or can be used for options from
speed dialing numbers to controlling features such as Do Not Disturb. Many features use an indicator to show
whether a feature is enabled. Button programming is done through the IP Office Manager as part of the
system configuration, although some telephones allow the user to program buttons and functions where given
administration rights.
 
Busy Lamp Field (BLF) Indicators
Feature
·
Status indicators which show the status of a programmable buttons associated feature or function.
Benefit
·
Indication of when a button or associated feature is active.
Description
Avaya digital and IP telephones have programmable buttons which can be assigned to various features. When
those buttons include some form of BLF indicator, the button can also be used to indicate when the feature is
active. For example, a button associated with another user will indicate when that user is active on a call. A
button associated with a group will indicate when the group has calls waiting to be answered.
The directory entries in Avaya one-X™ Portal for IP Office and the speed dial icons within the SoftConsole
application also act as BLFs. When the icons are associated with internal users, the icons will change to
indicate the current status of the users.
Avaya one-X™ Portal for IP Office shows these conditions: 
State
Icon
Description
Available
available The status indicates that you are available and can be called.
Busy
The status indicates that you have a call in progress.
Do Not Disturb
The status indicates that you have enabled Do Not Disturb on the phone
system. Calls to you are redirected to voicemail if available. Otherwise, the
callers receive a busy tone. The exception is calls from numbers that you have
added to your list of Do Not Disturb Exceptions.
Logged Out
The status indicates that you have not logged into the extension on the phone
system. Calls to you are redirected to voicemail if available. Otherwise, the
callers receive a busy tone. You cannot make calls. However you can still use
Avaya one-X™ Portal for IP Office to alter your configuration settings. 
Ringing
This status indicates that the phone is ringing and you have an incoming call.
Unknown
unknown This status indicates that your presence on the phone system is unknown. The
presence cannot be determined as the phone number is not an extension on
the IP Office
Call History
Feature
·
Access to a list of called, received and missed calls from the phone and/or IP Office user productivity
applications.
Benefit
·
Missed calls are easily tracked and can be returned.
·
Call log data is retained even after power down and a system reset (1400, 1600, 9600, T3 and Avaya
one-X™ Portal for IP Office).