Samsung BN59-01012A Fiche De Données

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Troubleshooting
If the product seems to have a problem, first review this list of possible problems and solution. If none of the 
troubleshooting tips apply, visit www.samsung.com
Issues
Solutions and Explanations
Flickering and Dimming
If your Samsung Television is flickering or dimming sporadically, you may need to 
disable some of its energy efficient features such as the 
Energy Saving
 feature. Follow 
the steps below with your remote to turn these features off or on.
 
Energy Saving
Menu
 
→ 
System
 
→ 
Eco Solution
 
→ 
Energy Saving
Component Connections / 
Screen Colour
If you find that the colour on your Samsung television’s screen is not correct or black 
and white, first run a 
Self Diagnosis
 on the product to make sure there are no device 
issues.
 
Self Diagnosis
Menu
 
→ 
Support
 
→ 
Self Diagnosis
 
→ 
Picture Test
If the problem does not appear in the Picture test, make sure:
 
• Your connections are all consistent. For example, if you’ve used the AV In jack on 
your product, make sure you have used the AV Out jack on your video source.
 
• You have connected to your devices to the correct jacks. For example, if you use 
the Component jacks, labeled Pb, Pr, and Y, to connect your product and video 
source, make sure you have connected the blue Pb jack on the video source to 
the blue Pb jack on the product, the red Pr jack on the source to the red Pr jack 
on the product.
Screen Brightness
If you find that the colours on your Samsung product are correct but just a little too 
dark or bright, try adjusting the following settings in the Picture option in the Main 
menu:
 
Backlight
Contrast
Brightness
Sharpness
Colour
Tint (G/R)
 and so on. Go in to 
Picture
” on user Menu then try adjusting options mentioned above.
Unwanted Powering Off
If your Samsung product appears to turn off by itself, there may be an issue with either 
your Timer settings or your Eco friendly 
No Signal Power Off
 feature.
First make sure 
Sleep Timer
 is not accidentally set. The Sleep Timer turns off the 
product automatically after a certain period of time has passed.
 
Sleep Timer
Menu
 
→ 
System
 
→ 
Time
 
→ 
Sleep Timer
If the Sleep Timer is not activated, you may have engaged the 
No Signal Power Off
 or 
Auto Power Off
 feature.
 
No Signal Power Off
Menu
 
→ 
System
 
→ 
Eco Solution
 
→ 
No Signal Power Off
 
Auto Power Off
Menu
 
→ 
System
 
→ 
Eco Solution
 
→ 
Auto Power Off
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