British Telecom 041391 Manuel D’Utilisation

If you experience any problems, please call the Helpline on 0808 100 6556*

55

•  Have you activated the batteries correctly? See page 8.

•  Check that the mains power is correctly connected.

•   Is the telephone cord of the base plugged into the  

phone socket?

•   Check that the mains power is correctly connected.

•   Only use the telephone cord supplied with the phone.

•   Check that the mains power is correctly connected.

•   The batteries may need recharging.

•   Has there been a power cut? If so, place the handset back 

on the base for 10 seconds and try again. If it still does 
not work disconnect the batteries and mains power for 
10 minutes, then reconnect and try again.

•   If you are connected to a switchboard, check whether 

you need to dial an access code.

•   The ringer volume may be switched off, see page 43.

•   Check that the mains power is correctly connected.

•   Make sure the handset is registered to the base,  

see page 51.

•   The batteries may be flat, dead or incorrectly inserted.

•  Recharge or replace the batteries. Caution: there is a risk 

of explosion if battery is replaced by an incorrect type. 
Dispose of batteries according to the instructions.

 

•   Is the handset registered correctly to the base,  

see page 51.

•   Check that the mains power is correctly connected.

•   Check that the handset is within range of the base.

•   The batteries are low, place the handset on the base/

charger to recharge.

 

•   Try cleaning the charging contacts.

•   Check that the mains power is correctly connected.

•   Make sure the handset is in range of the base.

•   Another handset registered to your BT Stratus 1500 base 

may be on the line.

•   The memory may be full. Play and delete old messages, 

see page 42.

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