British Telecom 041391 Manuel D’Utilisation

61

If you experience any problems, please call the Helpline on 0808 100 6556*

General information

  Prior to returning your product, please read the Help section 

beginning on page 55 or contact the BT Stratus 1500 Helpline on 
0808 100 6556* for assistance. In the unlikely event of a defect 
occurring, please follow the Helpline’s instructions for replacement 
or repair.

  If your product needs repair after the guarantee period has ended, 

the repair must meet the approval requirements for connection to 
the telephone network.

  We recommend that you contact BT’s approved repair agent 

Helpdesk Solutions on 0870 240 5029 or a local qualified repairer.

  If the Helpline is unable to remedy your problem they will ask you to 

return the product. Where possible, pack the product in its original 
packaging. Please remember to include all parts, including the line 
cords, power supply units and the original batteries. (Please note 
that we cannot take responsibility for goods damaged in transit). 
Please obtain and keep proof of posting from the Post Office.

  For guarantee purposes proof of purchase is required so please keep 

your receipt.

Technical information

  All items of telephone equipment have a Ringer Equivalence 

Number (REN), which is used to calculate the number of items which 
may be connected to any one telephone line. Your BT Stratus 1500 
has a REN of 1.  A total REN of 4 is allowed. If the total REN of 4 is 
exceeded, the telephones may not ring. With different telephone 
types there is no guarantee of ringing, even when the REN is less 
than 4.

  Any additional handsets and chargers that you register have a  

REN of 0.

  This product is intended for use within the UK for connection to the 

public telephone network and compatible switchboards.

  This equipment complies with the essential requirements for the 

Radio Equipment and Telecommunications Terminal Equipment 
Directive 1999/5/EC.

  Hereby, CCT declares that this BT Stratus 1500 is in compliance with 

the essential requirements and other relevant provisions of Directive 
1999/5/EC.

  If you would like a copy of the Declaration of Conformance, call the 

Helpline on 0808 100 6556*.