Whirlpool W10394382A Manuel D’Utilisation
7
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
www.whirlpool.com
ACCESSORIES
For accessories, you can visit our website at www.whirlpool.com/cookingaccessories.
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
Nothing will operate
Power supply cord is unplugged.
Plug into a grounded outlet.
Household fuse is blown, or a
circuit breaker is tripped.
circuit breaker is tripped.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
continues, call an electrician.
Cooktop will not operate
The control knob is not set
correctly.
correctly.
Push in knob before turning to a setting.
Excessive heat around
cookware on cooktop
cookware on cooktop
Cookware is not the proper size.
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than
area, element or surface burner. Cookware should not extend
more than
¹⁄₂" (1.3 cm) outside the cooking area.
Cooktop cooking results not
what expected
what expected
Control knob set to incorrect
heat level
heat level
See “Cooktop Use” section.
Range is not level.
Level the range. See the Installation Instructions.
Oven cooking results not what
expected
expected
Range is not level.
Level the range. See the Installation Instructions.
The temperature set was
incorrect.
incorrect.
Double-check the recipe in a reliable cookbook.
Racks were positioned
improperly.
improperly.
See “Positioning Racks and Bakeware” section.
Not enough air circulation around
bakeware.
bakeware.
See “Positioning Racks and Bakeware” section.
Batter distributed unevenly in
pan
pan
Check that batter is level in the pan.
Incorrect length of cooking time
was used.
was used.
Adjust cooking time.
Oven door was opened during
cooking.
cooking.
Oven peeking releases oven heat and can result in longer
cooking times.
cooking times.
Rack is too close to bake burner,
making baked items too brown
on bottom.
making baked items too brown
on bottom.
Move rack to higher position in the oven.
Pie crusts browning too quickly.
Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
baking temperature.
Canning Unit Kit
(coil element models)
Order Part Number 242905
Order Part Number 242905
Cooktop Care Kit
(ceramic glass models)
(includes cleaner, protectant, scraper, and
applicator pads)
Order Part Number 31605
(includes cleaner, protectant, scraper, and
applicator pads)
Order Part Number 31605
Cooktop Protectant
(ceramic glass models)
Order Part Number 31463
Order Part Number 31463
affresh™
Stainless Steel Cleaning
Wipes
(stainless steel models)
Order Part Number W10355049
Order Part Number W10355049
affresh™ Cooktop Cleaner
(ceramic glass models)
Order Part Number W10355051
Order Part Number W10355051
affresh™ Stainless Steel Cleaner
(stainless steel models)
Order Part Number W10355016
Order Part Number W10355016
affresh™ Kitchen and Appliance
Cleaner
Cleaner
Order Part Number W10355010
Cooktop Cleaning Pads
(ceramic glass models)
Order Part Number 31609
Order Part Number 31609
Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B
Order Part Number WA906B
Granite Cleaner and Polish
Order Part Number W10275756
Gas Grate and Drip Pan Cleaner
Order Part Number 31617A
Gourmet Griddle
Order Part Number 4396096RB
Porcelain Broiler Pan and Grid
Order Part Number 4396923
Premium Broil Pan and Roasting Rack
Order Part Number W10123240
www.whirlpool.com/broilerpan
www.whirlpool.com/broilerpan