Wells WM-TR II Manuel D’Utilisation

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Unless otherwise specified, all commercial cooking equip-
ment manufactured by WELLS MFG. CO. is warranted 
against defects in materials and workmanship for a period of 
one year from the date of original installation or 18 months 
from the date of shipment from our factory, whichever 
comes first, and is for the benefit of the original purchaser 
only. 
THIS WARRANTY IS THE COMPLETE AND ONLY WAR-
RANTY, EXPRESSED OR IMPLIED IN LAW OR IN FACT, 
INCLUDING BUT NOT LIMITED TO, WARRANTIES OF 
MERCHANTABILITY OR FITNESS FOR ANY PARTICU-
LAR PURPOSE, AND/OR FOR DIRECT, INDIRECT OR 
CONSEQUENTIAL DAMAGES IN CONNECTION WITH  
WELLS  MFG. CO. PRODUCTS.  This warranty is void if it 
is determined that, upon inspection by an authorized service 
agency, the equipment has been modified, misused, misap-
plied, improperly installed, or damaged in transit or by fire, 
flood or act of God.  It also does not apply if the serial name-
plate has been removed, or if service is performed by unau-
thorized personnel. The prices charged by Wells Mfg. Co. 
for its products are based upon the limitations in this war-
ranty.  Seller’s obligation under this warranty is limited to the 
repair of defects without charge by a Wells Mfg. Co. factory 
authorized service agency or one of its sub-service agen-
cies.  This service will be provided on customer’s premises 
for non-portable models.  Portable models (a device with a 
cord and plug) must be taken or shipped to the closest au-
thorized service agency, transportation charges prepaid, for 
service.  In addition to restrictions contained in this warranty, 
specific limitations are shown in the Service Policy and Pro-
cedure Guide.  Wells Mfg. Co. authorized service agencies 
are located in principal cities.  This warranty is valid in the 
United States and Canada and void elsewhere.  Please 
consult your classified telephone directory, your foodservice 
equipment dealer or write the Factory Service Department, 
Wells Manufacturing Company, P.O. Box 280, Verdi, Ne-
vada 89439, phone (775) 689-5700 or (888) 492-2782, for 
information and other details concerning warranty. 
LIMITED WARRANTY STATEMENT 
SERVICE POLICY AND PROCEDURE GUIDE 
 ADDITIONAL WARRANTY EXCLUSIONS 
1. 
Resetting of safety thermostats, circuit breakers, over
 
load protectors, and/or fuse replacements are not 
 
covered by this warranty unless warranted conditions 
 
are the cause. 
2. 
All problems due to operation at voltages or phase 
 
other than specified on equipment nameplates are 
 
not covered by this warranty. 
 
Conversion to correct voltage and/or phase must be 
 
the customer’s responsibility. 
3. 
All problems due to electrical connections not made 
 
in accordance with electrical code requirements 
 and 
wiring 
diagrams 
supplied with the equipment are 
 
not covered by this warranty. 
4. 
Replacement of items subject to normal wear, to 
 
include such items as knobs, light bulbs;  and, normal 
 
maintenance functions including adjustments of 
 
thermostats, adjustment of micro switches and 
 
replacement of fuses and indicating lights are not 
 covered 
by 
warranty. 
5. 
Damage to electrical cords and/or plug due to exposure 
to excessive heat are not covered by this warranty. 
6. 
Full use, care, and maintenance instructions supplied 
with each machine.  Noted maintenance and 
 
preventative maintenance items, such as servicing and 
 
cleaning schedules, are customer responsibility.  Those 
 
miscellaneous adjustments noted are customer 
 
responsibility.  Proper attention to preventative 
 
maintenance and scheduled maintenance procedures 
 
will prolong the life of the appliance. 
7. 
Travel mileage is limited to sixty (60) miles from an  
 
Authorized Service Agency or one of its sub-service 
 agencies. 
8. 
All labor shall be performed during regular working 
hours.  Overtime premium will be charged to the buyer. 
9. 
All genuine Wells replacement parts are warranted for 
ninety (90) days from date of purchase on non-
warranty equipment.  This parts warranty is limited only 
to replacement of the defective part(s).  Any use of 
non-genuine   Wells parts completely voids any 
 warranty. 
10.  Installation, labor, and job check-outs are not  
 
considered  warranty and are thus not covered by this 
 warranty. 
11.  Charges incurred by delays, waiting time or operating 
 
restrictions that hinder the service technician’s ability to 
 
perform service are not covered by warranty.  This 
 
includes institutional and  correctional facilities. 
NOTE:  For your protection, please note that equipment in 
this shipment was carefully inspected and packaged by 
skilled personnel before leaving the factory.  Upon accep-
tance of this shipment, the transportation company assumes 
full responsibility for its safe delivery. 
IF SHIPMENT ARRIVES DAMAGED:
 
1. 
VISIBLE LOSS OR DAMAGE:   Be certain that any 
visible loss or damage is noted on the freight bill or 
express receipt, and that the note of loss or damage is 
signed by the delivery person. 
2. 
FILE CLAIM FOR DAMAGE IMMEDIATELY:  
 
Regardless of the extent of the damage. 
3. 
CONCEALED LOSS OR DAMAGE:  if damage is 
 
unnoticed until the merchandise is unpacked, notify the 
 
transportation company or carrier immediately, and file 
 
“CONCEALED DAMAGE” claim with them.  This 
 
should be done within fifteen (15) days from the date 
 
the delivery was made to you.  Be sure to retain the 
 
container for inspection. 
 
Wells Manufacturing cannot assume liability for damage or 
loss incurred in transit.  We will, however, at your request, 
supply you with the necessary documents to support your 
claim. 
SHIPPING DAMAGE CLAIM PROCEDURE 
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