Whirlpool SS385PEE Manuel D’Utilisation
32
PROBLEM
Nothing will
operate
operate
The oven will
not operate
not operate
Burner fails
to light
to light
Burner flames
are uneven
are uneven
If You Need Assistance
or Service
or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll-
free telephone number for help or calling for service, please provide a detailed description of
the problem, your appliance’s complete model and serial numbers, and the purchase date.
(See the “A Note to You” section.) This information will help us respond properly to your
request.
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll-
free telephone number for help or calling for service, please provide a detailed description of
the problem, your appliance’s complete model and serial numbers, and the purchase date.
(See the “A Note to You” section.) This information will help us respond properly to your
request.
1. Before calling for assistance …
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
POSSIBLE CAUSE
The power cord is not
plugged into a live circuit
with proper voltage.
plugged into a live circuit
with proper voltage.
Range is not properly
connected to gas supply.
connected to gas supply.
A household fuse has blown
or a circuit breaker has
tripped.
or a circuit breaker has
tripped.
Controls are not set correctly.
The electronic control has not
been set correctly.
been set correctly.
A delayed start time has
been set.
been set.
The oven is still hot after a
Self-Cleaning cycle.
Self-Cleaning cycle.
The power cord is not
plugged into a live circuit
with proper voltage.
plugged into a live circuit
with proper voltage.
A household fuse has blown
or a circuit breaker has
tripped.
or a circuit breaker has
tripped.
Burner ports are clogged.
Burner ports are clogged.
SOLUTION
Plug the power cord into a live circuit
with proper voltage. (See Installation
Instructions.)
with proper voltage. (See Installation
Instructions.)
Contact an authorized service
technician to reconnect range to gas
supply. (See Installation Instructions.)
technician to reconnect range to gas
supply. (See Installation Instructions.)
Replace household fuse or reset
circuit breaker.
circuit breaker.
Reset controls, if needed.
Refer to pages 10 through 20 for
setting the electronic control.
setting the electronic control.
Wait for the start time to be reached
or cancel and reset the controls.
or cancel and reset the controls.
Wait for oven to cool and “LOCK” to
disappear from the display.
disappear from the display.
Plug the power cord into a live circuit
with proper voltage. (See Installation
Instructions.)
with proper voltage. (See Installation
Instructions.)
Replace household fuse or reset
circuit breaker. In case of prolonged
power failure, manually light burners
(see page 8).
circuit breaker. In case of prolonged
power failure, manually light burners
(see page 8).
Clean with a straight pin (see pages
28 and 31).
28 and 31).
Clean with a straight pin (see pages
28 and 31). If this fails, call an autho-
rized service technician for service.
28 and 31). If this fails, call an autho-
rized service technician for service.
continued on next page