Wacom DTU-1031 Manuel D’Utilisation

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Index

Contents

Index

Contents

Interactive pen display

TROUBLESHOOTING 

Most of the time your interactive pen display will work flawlessly. But if you are having trouble, Wacom 
recommends you do the following:

1. If the Wacom driver failed to load properly, first perform the recommended action in any error message 

that may appear on your screen. If that does not solve the problem, review the troubleshooting 
procedures in this chapter.

2. If the pen display does not function properly, refer to the troubleshooting sections on the following 

pages. See also 

. Your problem may 

be described there and you can try the solution offered.

3. Check the product FAQs (Frequently Asked Questions) on the Wacom web site for your region.

4. If you are having a compatibility conflict between the pen display and a new hardware or software 

product, consider downloading an updated software driver. Wacom periodically updates the software 
driver to maintain compatibility with new products. See 

.

5. If you have tried the suggestions in this guide and still cannot resolve the problem, contact Wacom for 

Technical Support. See the 

for information on where to obtain support for 

your region.