Wacom DTU-1031 Manuel D’Utilisation

40

Index

Contents

40

Index

Contents

Interactive pen display

DISPLAY TROUBLESHOOTING

If you encounter problems with the display portion of the interactive pen display, refer to the following 
tables; your problem may be described here and you can try the solution offered. For additional 
information, refer to the documentation that came with your operating system or applications.

GENERAL DISPLAY PROBLEMS 

No display. Status LED is off.

•

Verify that the USB cable is connected to the pen display, and that 
the pen display is connected to your computer.

•

Verify that the Wacom tablet driver and DisplayLink or MCT driver 
were installed correctly. You can also download and install the 
DisplayLink driver from 

and the MCT driver 

from 

Status LED is not lit.

A ‘no signal go to power save’ 
message appears briefly on 
your display screen.

•

Your computer may be in a power management mode. 
Touch the pen tip to the display screen, move the mouse, or 
depress any key on your keyboard.

•

Turn off both your computer and the pen display. Check the USB 
cable for bent or broken connector pins. Then properly connect the 
cable and turn on the pen display and your computer.

When a still image is displayed 
for a long period of time 
without refreshing the screen, 
an after-image remains for a 
short period of time.

Use a screen saver or other power management feature.