Polycom Wireless Office Headset 500 Manuel D’Utilisation

Polycom

Polycom VVX 500 Business Media Phone User Guide

iv

Responding to Incoming Calls ....................................................................................................... 24

Ignoring Incoming Calls ....................................................................................................................... 24
Rejecting Incoming Calls ..................................................................................................................... 25
Forwarding Incoming Calls to Another Party ...................................................................................... 25

During Calls .................................................................................................................................. 25

Holding Calls ........................................................................................................................................ 26
Transferring Calls ................................................................................................................................ 26

Setting Up and Managing Conference Calls ................................................................................... 27

Holding and Resuming Conference Calls ............................................................................................ 28
Ending Conference Calls ..................................................................................................................... 28
Splitting Conference Calls into Two Held Calls ................................................................................... 28
Managing Conference Call Participants .............................................................................................. 29

Changing the Way Calls are Answered .......................................................................................... 29

Forwarding All Calls to Another Party ................................................................................................. 30
Rejecting Calls from a Contact ............................................................................................................ 31
Diverting Calls from a Contact to Another Party ................................................................................ 31
Using Do Not Disturb .......................................................................................................................... 31
Using Do Not Disturb with Multiple Lines .......................................................................................... 32

Listening to Voicemail .................................................................................................................. 33
Recent Calls .................................................................................................................................. 34
Working with Your Contact Directory ............................................................................................ 36
Working with a Corporate Directory ............................................................................................. 39
Controlling What is Heard ............................................................................................................. 40

Updating the Incoming Call Ringtone ................................................................................................. 40
Updating a Contact’s Ringtone ........................................................................................................... 41
Changing the Speaker Volume ............................................................................................................ 41
Changing the Ringer Volume .............................................................................................................. 41
Muting the Microphone ...................................................................................................................... 41
Choosing Where You Hear Sound Effects ........................................................................................... 41

Managing Favorites ...................................................................................................................... 42
Working with Shared Lines ........................................................................................................... 44

Chapter 3: Using Advanced Features .................................................................................... 47

Using Buddy Lists ......................................................................................................................... 47

Updating Your Presence Setting ......................................................................................................... 48
Managing Buddies .............................................................................................................................. 48

Updating Your Buddy List ................................................................................................................ 48
Blocking Contacts from Viewing Your Status .................................................................................. 49

Monitoring Buddies ............................................................................................................................ 50