Polycom Water System DOC2091A Manuel D’Utilisation

Chapter 2  System Management

Global Management System User’s Guide

Clears help icon and sends a message to the user

Sends a message to the ViewStation or ViaVideo

Launches management web page for the selected device

Below is a table showing which buttons support which device. 

Device Type

 

Message 

ViewStation and 
FX/EX

X

X

X

V-Series

X

X

X

ViaVideo

X

X

X

iPower

X

X

X

iPower

No

No

No

MGC

No

No

X

PathNavigator

No

No

X

WebCommander

No

No

X

Third Party Device

No 

No

X

While operating a video endpoint, a user might request help from the system administrator. 
When help is requested, a red cross will appear next to the user’s device in the System List to 
signal the administrator. 

To clear the help request indicator and send a message:

1.  Select the endpoint signaling help. 
2.  Click on 

Acknowledge Help.  A window will pop up with information sent by the user and 

a space to enter a message to send back to the user. 

3.  Click on 

Send. 

Click on this button to send a text message that will appear on the monitor for the selected 
Polycom endpoint for a brief period. The text message can be up to 100 characters in length. 
This feature can be used to discreetly notify the endpoint user that their scheduled conference 
time has expired.

To send a message:

1.  Select the video endpoint you would like to send a message to. 
2.  Click on 

Send Message. A pop up window will appear. 

3.  Type the message you wish to send and click on 

OK. The message will appear on the 

device’s monitor for a brief period of time.

If the endpoint is in a call, the far site will not see the message.