Polycom Water System DOC2091A Manuel D’Utilisation

Chapter 7    Reports

Global Management System User’s Guide

Global Management System will generate call usage reports for each Polycom video endpoint to 
that server. These reports can be used for billing purposes or for troubleshooting purposes. Call 
Detail Record has been revamped in this version of Global Management System. The change 
in the graphical user interface reflects a more consistent look and feel with the rest of Global 
Management System. 

The new features that have been added to Call Detail Record are: 

•  Customizable Reporting feature 
•  Selectable Date features 

 

Option to include ISDN and/or IP calls 

 

Option to include Outbound and/or Inbound 

 

Option to include successful and/or failed calls

•  Serial number of endpoint is now provided
 

Name of ViewStation, 

V-Series, ViaVideo or 

iPower

Device type 

Pull-down 

menu display 

selected device

Selection tools

Opens Report 

Customization 

window