Ninja BL800 Manuel Du Propriétaire

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Troubleshooting Guide
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website: www.ninjakitchen.com  
or feel free to contact customer service at 1-877-646-5288 or e-mail us at customer-services@euro-pro.com.
PROBLEMS
POSSIBLE REASONS & SOLUTIONS
Motor doesn’t start or 
attachment doesn’t rotate.
Make sure the pitcher or single serve cup is securely placed on motor 
base.
Make sure the lid is securely on pitcher in the correct position (align 
arrows).
The appliance is unplugged. Plug the unit in, turn the Variable Speed 
Dial to the desired speed setting and press the Start toggle up to turn 
“On”.
Check that the plug is securely inserted into the electrical outlet.
Check the fuse or circuit breaker.
The unit has overloaded. The appliance will stop and the power 
indicator light will flash. Unplug and wait approximately 15 minutes 
before using again.
The unit has overheated. Unplug and wait approximately 15 minutes 
before using again.
Food is unevenly chopped.
You are chopping too much food at one time. Try processing smaller 
amounts per batch.
Food is chopped too fine or 
is too watery.
The food has been over processed. Use short pulses for best results.
Food collects on lid or on 
the sides of the container.
The mixture is too thick. Add more liquid.
You cannot achieve snow 
from solid ice.
Do not use ice that has been sitting out or has started to melt. Use ice 
straight from the freezer. Pulse for best results.
Variable speed won’t work 
on my single serve cup.
The single serve cup only operates at one speed regardless of which 
number is chosen on the dial. Press down on the “Start/Stop/Pulse” 
toggle in short intervals until you have reached your desired consistency.