NEC EXPRESS 5800 Manuel D’Utilisation
6-10 Troubleshooting
Beep Codes
If an error occurs during the POST, the server beeps, indicating the type of error.
Each number indicates the number of short beeps, and a hyphen indicates a pause. For example,
the beep interval 1-5-2-2 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps
notifying that no processor is detected on the system board.
Each number indicates the number of short beeps, and a hyphen indicates a pause. For example,
the beep interval 1-5-2-2 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps
notifying that no processor is detected on the system board.
Beeps
Error
Recommended Action
1
Refresh timer error
Contact your service representative to replace the system board
2
Parity error
3
Base memory failure
Check if the DIMM cards are mounted correctly. If the error still
occurs when the check result is normal, contact your service
representative to replace the DIMM card or system board.
occurs when the check result is normal, contact your service
representative to replace the DIMM card or system board.
4
System timer error
Contact your service representative to replace the system
board.
board.
5
Processor failure
Contact your service representative to replace the processor or
system board.
system board.
6
Keyboard controller
error
error
Check if the keyboard is connected correctly.
Contact your service representative to replace the keyboard or
system board.
Contact your service representative to replace the keyboard or
system board.
7
Processor exception
interrupt error
interrupt error
Contact your service representative to replace the processor or
system board.
system board.
8
Display memory
read/write error
read/write error
Contact your service representative to replace the system
board.
board.
9
ROM checksum error
10
Shutdown register
error
error
11
BIOS disabled
Contact your service representative to replace the system
board.
board.
1-5-1-1
FRB failure
Contact your service representative to replace the processor or
system board.
system board.
1-5-2-1
Processor type error
Check if the type of the mounted processor is correct. If the
error still occurs when the check result is normal, contact your
service representative to replace the processor or system
board.
error still occurs when the check result is normal, contact your
service representative to replace the processor or system
board.
1-5-2-2
Processor not
detected
detected
Check if the processor is mounted correctly. If the error still
occurs when the check result is normal, contact your service
representative to replace the processor or system board.
occurs when the check result is normal, contact your service
representative to replace the processor or system board.
1-5-4-2
Power failure
Contact your service representative to replace the power supply
unit, power jumper board, or system board.
unit, power jumper board, or system board.
1-5-4-3
Chip set control error Contact your service representative to replace the system
board.
1-5-4-4
Power control error
Contact your service representative to replace the power supply
unit, power jumper board, or system board.
unit, power jumper board, or system board.
IMPORTANT:
The "Option ROM initialization error" may occur due to
insufficient ROM expansion area when several PCI boards with BIOS
were installed. In that case, disable the BIOS to secure the expansion
ROM area by using the BIOS configuration menu of optional board, or
start SETUP and select [Advanced]
were installed. In that case, disable the BIOS to secure the expansion
ROM area by using the BIOS configuration menu of optional board, or
start SETUP and select [Advanced]
→
[Option ROM] to disable the slot
that does not require the BIOS expansion.