NEC EXPRESS 5800 Manuel D’Utilisation
6-30 Troubleshooting
COLLECT CONFIGURATION INFORMATION
This section describes on how to collect the information on hardware configuration and inside
specification.
In order to collect information, "Diagnostic Program" is used.
specification.
In order to collect information, "Diagnostic Program" is used.
IMPORTANT:
If STOP error, system error, or stall occurred, follow the
procedure below after restarting the system.
Windows 2000
1.
Point to [Settings] in Start menu, and click [Control Panel].
The [Control Panel] dialog box appears.
The [Control Panel] dialog box appears.
2.
Double-click [Management Tool], and double-click [Computer Management].
The [Computer Management] dialog box appears.
The [Computer Management] dialog box appears.
3.
Click [System Tool]
→
[System Information].
4.
Click [Save as System Information File] in the [Operation] menu.
5.
Input the file name to save in the [File Name] box.
6.
Click [Save].
Windows NT 4.0
1.
Click [Program]
→
[Management Tool]
→
[Windows Diagnostic Tool] from the Start
pop-up menu.
2.
Click [Save the Report] in the [File] menu.
3.
Specify the details of the report you want to create.
Specify [Range] as [All Tabs].
Specify [Detailed Level] as [Perfect].
Specify [Output Location] as [File].
Specify [Range] as [All Tabs].
Specify [Detailed Level] as [Perfect].
Specify [Output Location] as [File].
4.
Input the file name to save in the [File Name] box.
5.
Click [OK].