EMC DS-8B Manuel D’Utilisation

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Before Calling the Customer Support Center
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Customer Support
Before Calling the Customer Support Center
Have the following information available before calling the Customer 
Support Center or your support representative (if one has been 
assigned to you):
❑ Your company name 
❑ Your name
❑ Your phone number 
❑ For an existing problem, the problem tracking system ID, if one 
was previously assigned to the problem by a support 
representative