Crestron electronic AudioExpander Manuel D’Utilisation

Crestron Adagio™ AAE  

Audio 

Expander

The following table provides corrective action for possible trouble situations. If 
further assistance is required, please contact a Crestron customer service 
representative. 

AAE does not 
function. 

Device is not 
communicating with the 
network. 

Use Crestron Toolbox to poll the 
network. Verify network 
connection to the device. 

 

Device is not receiving 
sufficient power. 

Use the Crestron Power Calculator 
to help calculate how much power 
is needed for the system. 

AAE does not 
respond to 
remote devices 

Remote device is not 
receiving power from 
AAE. 

Verify connections. 

Room or group is 
muted or disabled. 

Turn off mute function or enable 
the room/group. 

Volume is turned down. 

Raise volume to an audible level. 

Speakers are not 
properly connected. 

Verify speaker connections. 

Sound is not 
heard. 

Source is not 
selected/properly 
connected. 

Verify that source is selected and 
properly connected. 

In order to ensure optimum performance over the full range of your installation 
topology, Crestron Certified Wire, and only Crestron Certified Wire, may be used. 
Failure to do so may incur additional charges if support is required to identify 
performance deficiencies because of using improper wire. 

CAUTION:  Use only Crestron power supplies for Crestron equipment. Failure to do 
so could cause equipment damage or void the Crestron warranty. 

CAUTION:  Provide sufficient power to the system. Insufficient power can lead to 
unpredictable results or damage to the equipment. Please use the Crestron Power 
Calculator to help calculate how much power is needed for the system 
(

http://www.crestron.com/calculators

).

 

When calculating the length of wire for a particular Cresnet run, the wire gauge and 
the Cresnet power usage of each network unit to be connected must be taken into 
consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy-
chained on the run, the Cresnet power usage of each network unit to be daisy-chained 
must be added together to determine the Cresnet power usage of the entire chain. If 
the unit is a home-run from a Crestron system power supply network port, the Cresnet 
power usage of that unit is the Cresnet power usage of the entire run. The wire gauge 
and the Cresnet power usage of the run should be used in the following equation to 
calculate the cable length value on the equation’s left side. 

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