DeLonghi PrimaDonna Exclusive ESAM 6900.M Manuel D'Instructions
26
DISPLAYED MESSAGE
POSSIBLE CAUSE
SOLUTION
Water comes out of the spouts
instead of coffee.
instead of coffee.
The pre-ground coffee may be blocked in the funnel (A8)
Empty the funnel with the help of the brush as described in
the section “Cleaning the pre-ground coffee funnel”.
the section “Cleaning the pre-ground coffee funnel”.
The milk
does not
come out
of the milk
spout.
does not
come out
of the milk
spout.
The milk container lid is dirty.
Clean the milk container lid as described in the section “Cle-
aning the milk container”.
aning the milk container”.
The milk
contains
large
bubbles and
squirts out
of the milk
spout or
there is little
froth.
contains
large
bubbles and
squirts out
of the milk
spout or
there is little
froth.
The milk is not cold enough or is not semi-skimmed.
Use skimmed or semi-skimmed milk at refrigerator tempe-
rature (about 5° C). If the result is not as you wished, try
changing brand of milk.
rature (about 5° C). If the result is not as you wished, try
changing brand of milk.
The froth adjustment dial is incorrectly adjusted.
Adjust following the instructions in the section “Making
drinks with milk”.
drinks with milk”.
The milk container lid or froth adjustment dial are dirty
Clean the milk container lid and dial as described in the sec-
tion “Cleaning the milk container”.
tion “Cleaning the milk container”.
The hot water/steam nozzle is dirty
Clean the nozzle as described in the section “Cleaning the
hot water/steam nozzle”.
hot water/steam nozzle”.
The milk
contains
large
bubbles and
there is little
froth
contains
large
bubbles and
there is little
froth
The spout is dirty.
Clean as described in the section “Cleaning the spout after
use”.
use”.
The milk is not cold enough or is not semi-skimmed.
You should ideally use skimmed or semi-skimmed milk at
refrigerator temperature (about 5°C).
If the result is not as you wished, try changing brand of
milk.
refrigerator temperature (about 5°C).
If the result is not as you wished, try changing brand of
milk.
The steam nozzle has not been inserted after cleaning.
Replace all the spout components correctly.
The appliance does not
come on
come on
It is not plugged into the mains socket.
Plug into the mains socket.
The main switch is not turned on.
Place the main switch in the I position
The
button has not been pressed sufficiently.
Hold the button down for a few seconds.
The LONG coffee has too
much froth
much froth
The coffee is ground too finely.
Turn the grinding adjustment dial one click clockwise to-
wards “7” while the coffee mill is in operation (fig. 11). Con-
tinue one click at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2 coffees.
wards “7” while the coffee mill is in operation (fig. 11). Con-
tinue one click at a time until coffee delivery is satisfactory.
The effect is only visible after delivering 2 coffees.
“Energy Saving” is enabled,
but the cup warmer is hot.
but the cup warmer is hot.
A number of drinks have been prepared in rapid succession.
The chocolate is not
sufficiently dense
sufficiently dense
The hot chocolate powder used does not contain thickener.
Use a cocoa powder with thickner.
The highest density has not been selected.
Select the highest density by pressing the + icon.
The quantities of milk and hot chocolate powder are not
correct.
correct.
Follow the instructions in the section “Making hot
chocolate”.
chocolate”.
The hot chocolate is cold or
there are lumps.
there are lumps.
The stirrer and steam spout are not inserted correctly in the
funnel.
funnel.
Insert the stirrer and steam spout in the funnel
The instructions have not been followed.
Pour the milk/water into the funnel first, followed by the hot
chocolate powder.
chocolate powder.
During cleaning, there are
traces of black on the stirrer.
traces of black on the stirrer.
The magnets in the stirrer attract traces of iron naturally
present in the hot chocolate powder.
present in the hot chocolate powder.
Clean as described in the section “Cleaning the hot chocolate
carafe”.
carafe”.
The service door cannot be
closed
closed
The infuser is not correctly inserted.
Reinsert the infuse following the instruction given in the
paragraph “Cleaning the infuser “.
paragraph “Cleaning the infuser “.