Benq P51 Manuel D’Utilisation
80 Troubleshooting information
Message problems
Cannot send or receive text messages.
Check the following:
• Is the phone in Flight mode? Change the Phone mode to
• Is the phone in Flight mode? Change the Phone mode to
On
.
• Is the signal strength strong enough? Try moving to a different location to obtain better
signal reception.
Cannot send or receive multimedia messages.
Check the following:
• Is the phone in Flight mode? Change the Phone mode to
• Is the phone in Flight mode? Change the Phone mode to
On
.
• Have you subscribed to the MMS service from your network service provider? The MMS
service may require an extra subscription.
• Has the MMS setting been correctly configured? Check the setting with your network
service provider.
• The status of phone memory. Is there enough space? Delete some files if necessary.
Cannot send or receive e-mail.
Check the following:
• Check your network connection.
• Has the e-mail setting been correctly configured? Check the setting with your e-mail service
• Check your network connection.
• Has the e-mail setting been correctly configured? Check the setting with your e-mail service
provider.
Internet problems
Cannot connect to the Internet.
Connection problems
Cannot connect the PDA phone to PC using the data cable.
Check the following:
• Is the power of the PDA phone turned on?
• Check the data cable.
• Make sure the ActiveSync is installed.
• Is the power of the PDA phone turned on?
• Check the data cable.
• Make sure the ActiveSync is installed.