TP-LINK TL-SC4171G Fascicule

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PC Configuration
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Software Installation
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Access the Camera Using IP installer
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The  Setup  Wizard  will  automatically  pop  up,  then  click 
Intelligent IP Installer
”. 
Select the optional program as needed. The default setting is 
highly recommended. Click “
Next
” .
The Intelligent IP Installer window will appear. Click “
Next
”.
Click “
Finish
” to complete the setup. 
1
Insert the provided Resource CD into your CD-ROM drive.
2
The configuration is similar in Windows XP/Vista/7. Here we take Internet Explorer 6.0 in Windows XP for example.
 
Open IE browser. Click “
Tools
”, then select “
Internet Options...
Click “
Security
” -> “
Internet
” -> “
Custom Level...
”. Find the item 
Download  signed  ActiveX  controls
”  and  check “
Prompt
”. 
Click “
OK
”.
Click “
Security
” -> “
Local Intranet
” -> “
Custom Level...
”. Find 
the  item “
Download  signed  ActiveX  controls
”  and  check 
Prompt
”. Click “
OK
”.
2
2.  The  item  “
Download  signed  ActiveX  controls
"  is  “
Prompt
"  by 
default, you can change it after the whole configuration.
1. If the CD does not automatically run with the installation window 
appearing,  find the CD drive in the “
My Computer
” space and run 
it directly there.    
Click the icon of Intelligent IP Installer on the computer’s Desktop.
Click “
Search
”, the main page will show up listing all 
active TP-LINK camera devices. You can find the MAC 
address  of  the  Camera  on  its  lable.  Select  the 
relevent camera from the list and click “
Link to IE
”.
Enter User name and Password to log in to the IP Camera. 
(Default is 
admin / admin
)
When  accessing  the  IP  Camera  for  the  first  time,  a  yellow 
information  bar  will  appear  below  the  address  bar.  Click  the 
information bar, and select “
Install ActiveX Control...
” . 
Click “
Install
” .
Live video displays in the centre of your web browser.
Note:
For advanced settings, please refer to the User Manual and Application 
Guide on Resource CD.
For detailed Troubleshooting and Technical Support contact, please log 
on to our Technical Support Website.
http://www.tp-link.com/en/support
www.tp-link.com
TP-LINK TECHNOLOGIES CO., LTD.
Technical Support
For all other technical support, please contact us by using the following details:
UK
Singapore
Global
Tel: +86 755 26504400
E-mail: support@tp-link.com
Service time: 24hrs, 7 days a week
Tel: +65 62840493
E-mail: support.sg@tp-link.com
Service time: 24hrs, 7 days a week
Tel: +44 (0) 845 147 0017
E-mail: support.uk@tp-link.com
Service time: 24hrs, 7days a week
Germany / Austria 
Tel :+49 1805 875465 (German Service)
        +49 1805 TPLINK
E-mail: support.de@tp-link.com
Fee: 0.14 EUR/min from the German
fixed phone network and up to 0.42
EUR/min from mobile phone. 
Service Time: Monday to Friday, 9:00 AM 
to 6:00 PM, GMT+1 or GMT+2 
(Daylight Saving Time in Germany)
* Except bank holidays in Hesse 
USA / Canada
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com
Service time: 24hrs, 7days a week
Malaysia
Tel: 1300 88 875465 (1300 88TPLINK)
E-mail: support.my@tp-link.com
Service time: 24hrs, 7days a week
Russian Federation
Tel: 8 (499) 754-55-60 / 8 (800) 250-55-60 
        (toll-free call from any RF region)
E-mail: support.ru@tp-link.com
Service time: From 10:00 to 18:00 (Moscow time)
*Except weekends and holidays in 
Russian Federation
Tel: (+62 ) 021 6259 135
E-mail: support.id@tp-link.com
Service time:  Monday to Friday 9:00 
-12:00 ; 13:00 -18:00  (Except public 
holidays)
Switzerland
Tel: +41 (0)848 800998 (German Service)
E-mail: support.ch@tp-link.com
Fee: 4-8 Rp/min, depending on rate of 
different time
Service time: Monday to Friday 9:00 AM to 
6:00 PM. GMT+ 1 or GMT+ 2 (Daylight Saving 
Time)
Indonesia
Australia / New Zealand
Turkey
Tel:  AU 1300 87 5465
        NZ 0800 87 5465
E-mail: support.au@tp-link.com (AU)
              support.nz@tp-link.com (NZ)
Service time: 24hrs, 7 days a week
Tel: 444 19 25(Turkish Service)
        NZ 0800 87 5465
E-mail: support.tr@tp-link.com
Service time: 9:00 AM to 6:00 PM, 7days a week
Italy
Tel:  +39 02 66987799
E-mail: support.it@tp-link.com
Service time: Monday to Friday, 
9:00 AM to 6:00 PM
Ukraine
Tel: 0-800-505-508
E-mail: support.ua@tp-link.com
Service time: Monday to Friday 
14:00 PM to 22:00 PM
Toll Free: 0800-770-4337 
(Portuguese Service)
E-mail: suporte.br@tp-link.com
Service time: Monday to Saturday 
08:00 AM to 08:00 PM
Brazil
Poland
Tel: +48 (0) 801 080 618 / +48 22 7217563 
(if calls from mobile phone)
E-mail: support.pl@tp-link.com
Service time: Monday to Friday 9:00 AM to 5:00 
PM. GMT+1 or GMT+2 (Daylight Saving Time)
For more troubleshooting help, go to 
www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to
http://www.tp-link.com/en/support/download/
France
Tel: +33 (0) 820 800 860 (French service)
Email: support.fr @tp-link.com
Fee: 0.118 EUR/min from France
Service time: Monday to Friday 9:00 AM to 
6:00 PM (Except French Bank holidays)