Lucent Technologies Definity Enterprise Communications Server 555-230-220 Manuel D’Utilisation
Event Reporting and U-Abort Capabilities
3-8
Issue 7 May 1998
Logout
■
agent physical extension
■
agent logical Extension
■
reason codes
Queued
■
called party number (DNIS)
■
call _id
■
calls in queue
■
domain (ACD split)
Reconnected
■
connected party number (number that reconnected
to the call)
to the call)
■
call_id
■
party _id
Reorder/Denial
■
called party number (default unknown)
■
call_id
■
cause
Trunk Seized
■
called party number
■
call_id
■
party_id
■
Trunk Group/Member Number
Event Report
Items Provided with Each Event Report