Avaya Sun Fire V880 Manuel De Montage

A switch feature. ACD is software that channels high-volume incoming call 
traffic to agent groups (splits or skills).

Also an agent state where the extension is engaged in an ACD call (with the 
agent either talking to the caller or the call waiting on hold).

To load the system software into memory and start it running.

A disk that contains the Solaris operating system and customer data.

Call Management System (CMS). A software product used by business 
customers that have an Avaya telecommunications switch and receive a 
large volume of telephone calls that are processed through the Automatic 
Call Distribution (ACD) feature of the switch.

A nonbootable disk. A data disk contains only customer data.

Dual In-line Memory Module. A narrow printed circuit board that holds 
memory chips. It plugs into a DIMM socket on the motherboard or memory 
board.

Fiber channel arbitrated loop. This is the loop device that controls the disk 
drives.

The HSI/P controller card is a 4-port serial communications PCI card. Each 
of the four ports is used for a single physical X.25 link. It is an add-on 
package that is needed by CMS for multiple ACDs.

A random access memory (RAM) system that holds its contents when 
external power is lost.

Peripheral Component Interconnect

The interface bus for the computer. Provides slots for additional I/O cards.