Apple Macintosh Server G4 Manuel D’Utilisation
Troubleshooting
Symptom Charts/ Modem - 6 8
Modem disconnects
after a period of time
after a period of time
A timed disconnect setting is causing the modem to disconnect.
Some internet service providers or software packages have a
feature that will disconnect the user after a set period of time.
Either increase this time setting or disable the feature if possible.
Contact the internet service provider or network administrator
for more information.
Some internet service providers or software packages have a
feature that will disconnect the user after a set period of time.
Either increase this time setting or disable the feature if possible.
Contact the internet service provider or network administrator
for more information.
User does not receive
a required callback
from a server
a required callback
from a server
1
Contact the network administrator to verify the callback
number is correct.
number is correct.
2
Verify the user has the correct modem script.
Modem is slow
responding
responding
1
Too many people are using the internet services. Users need
to remember that the internet service provider has only a
limited amount of bandwidth to the internet. If many people
are dialing in, the individual's connect speed will be affected.
to remember that the internet service provider has only a
limited amount of bandwidth to the internet. If many people
are dialing in, the individual's connect speed will be affected.
2
Check the phone line. The quality of the phone line can limit
modem performance.
modem performance.