Verbatim Store n Play VM-399 Manuel D’Utilisation
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Trouble Shooting
1. The device refuses to work or OLED does not display.
• Check if there is enough batttery power
• Check if the polarities of batery are correct
• Check if there is enough batttery power
• Check if the polarities of batery are correct
2. The device does not respond to button press
• Check the “hold” button is in “on” position. If it is in “off” position, button press does
not work
• Check the “hold” button is in “on” position. If it is in “off” position, button press does
not work
3. It cannot play MP3 fi les
• Check if there is an MP3 fi le in the RAM memory
• Check if the player s in music mode
• Check if there is an MP3 fi le in the RAM memory
• Check if the player s in music mode
4. It cannot play voice fi les
• Check if there is a voice fi le in the RAM memory
• Check if the player is in voice mode
• Check if there is a voice fi le in the RAM memory
• Check if the player is in voice mode
5. A-B repeat fails
• This function only works when a music or voice fi le is being played
• This function only works when a music or voice fi le is being played
6. After device is connected to the computer, there is not a player icon on the computer
• Make sure that the drive program has been correctly installed, and the player is powered
on. Connect USB jack corerectly to the computer. Make sure that the device has been
correctly installed by checking the “device manager” of the computer.
• Make sure that the drive program has been correctly installed, and the player is powered
on. Connect USB jack corerectly to the computer. Make sure that the device has been
correctly installed by checking the “device manager” of the computer.
7. How to resume the default value of the player
• Select “resume defaut setting” in the system of the device and select “yes” to resume
the default value.
• Select “resume defaut setting” in the system of the device and select “yes” to resume
the default value.