Siemens NO NAME HE2425 Manuel D’Utilisation

English 41

Use these suggestions before calling for service to avoid service charges.

Element cycles more than 
usual

Pan base is warped and not making full contact with heating surface.
Base diameter of pan is too small for the size of the element.
Pan ingredients have boiled dry.
Material of pan is a poor heat conductor; heat transfers too slowly

A slight odor is noticeable 
when an element is turned on

This is normal with new cooktops and will disappear after several uses

Cooktop controls will not turn 
on 

Range is not receiving power. Check the power source to see if a fuse has blown or if 
the circuit breaker tripped. Check cord to see if it is inserted completely into outlet.
Cooktop panel is locked. Press and hold PANEL LOCK until indicator light turns off.

Scraper is not working prop-
erly.

The scraper blade is dull. The scraper is packaged with single-edge, stainless steel 
blades. Replace with a standard single-edge blade.

Cooking results are not what 
was expected.

The cooktop is not level. Adjust leveling legs on bottom of range.
Cooking pan is not the appropriate size or type. See “Cookware Selection Guide”.

Element cycles on the highest 
setting

This is normal. The temperature limiter operates automatically to protect the glass 
ceramic surface from extreme high temperature damage.

Water takes too long to boil

Time to boil can vary greatly depending on environmental conditions. See “Boiling 
Water” on page 25 for tips to decrease time to boil.

White cooktop appears to 
have a green tint

The white cooktop may have a green tint while cooling down. This is normal. The cook-
top will return to its original color when the glass has cooled.

The oven mode or temperature selected 
or the numbers selected do not appear in 
the display

The knob was turned too rapidly. Turn knob slower until correct wording or 
temperature appears. Review manual instructions when setting clock, 
timer, or Self-Clean.

Oven door is locked and will not release, 
even after cooling

Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker 
back on. The oven should reset itself and will be operable.

Oven is not heating

Check circuit breaker or fuse box to your house. Make sure there is proper 
electrical power to the oven. Be sure oven temperature has been selected.

Oven is not cooking evenly

Adjust oven calibration if necessary (see “Change the Oven Temperature 
Offset” on page 14). Refer to cooking charts for recommended rack posi-
tion.