Sage Software Network Router 5.8 Manuel D’Utilisation

Making Devices Known to CRM 

5.  Select the XSL transformation file your device requires from the XSL File 

Name list. 

6.  Select an alternative device from the Based On Device list if the device you 

are setting up is not included on the Devices list in Administration | 
Customization | <Entity> | Screens. 

7.  If your device uses a unique markup language to send information to CRM, 

type the language name in the HTTP Accepts field. 

8.  In the HTTP Content Type field, type the language that CRM will use to 

reply to the device. 

9.  Select Yes or No from the Supports HTML frames drop-down list to specify 

whether or not the device supports frames. 

10.  When you click the Save button, the new device is displayed in the list of 

devices. 

The table below explains the standard fields on the Device input form. 

Administrative 
Description 

The description the administrator 
uses for the device being set up. 

User Description 

The description of the device that the 
end user sees in CRM. This 
description should make it clear to the 
user what type of device is being 
referred to. 

XSL File Name 

The name of the Extensible Stylesheet 
Language (XSL) transformation file 
required to convert CRM output to a 
format that the mobile device can 
understand. 

Based On Device 

If the device you are specifying is not 
listed in the Devices list in 
Administration | Customization | 
<Entity> | Screens, you can select an 
alternative device from the Based On 
Device drop-down list. 

HTTP Accepts 

You only need to complete this field if 
the device you are specifying uses a 
unique markup language—for 
example, WAP uses WML. When you 
specify a markup language, the device 
sends a string to CRM to tell it which 

2–4    Sage CRM