HP Cisco Ethernet SX Fiber SFP Module 378929-B21#0D1 Fascicule

Codes de produits
378929-B21#0D1
Page de 15
Service and Support
Service and Support
Service and Support
Service and Support
This product is covered by a global limited warranty and supported by HP Services and a worldwide
network of HP Authorized Channel Partners. Hardware diagnostic support and repair is available for
three years from date of purchase. Support for software and initial setup is available for 90 days from
date of purchase. Additional support may be covered under the warranty or available for an additional
fee. Enhancements to warranty services are available through HP Care Pack services or customized
service agreements.
NOTE:
NOTE:
NOTE:
NOTE: Server Blade Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-site support. This
warranty supports the HP ProLiant BL20p, HP ProLiant 25p, HP ProLiant 40 and HP ProLiant 45p Server
Blades.
NOTE: 
NOTE: 
NOTE: 
NOTE: Server Blade Limited Warranty includes 3 year Parts, 1 year Labor, 1-year on-site support. This
warranty supports the HP ProLiant BL30p and HP ProLiant 35p Server Blades.
NOTE: 
NOTE: 
NOTE: 
NOTE: Server Blade Enclosure Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-site
support. Additional information regarding worldwide limited warranty and technical support is available
at: 
HP Care Pack services provide total care and support expertise with committed response designed to
meet your IT and business needs.
HP Care Pack services for HP BladeSystem p-Class server blade enclosure covers the enclosure
including patch panels, HP supported Ethernet interconnects, power enclosure with power supplies and
power distribution.
To fully capitalize on your HP BladeSystem servers' capabilities requires a service partner who thoroughly
understands your server technology and systems environment. HP Services, an industry leader in
provision of multi vender support solutions provides a range of support services designed to meet the
varying needs of business. Whether an SMB or large global corporation HP has a HP BladeSystem
server support offer to help you speedily deploy and maximize system uptime.
Recommended Service 
Recommended Service 
Recommended Service 
Recommended Service - Simplify ProLiant solution implementation, maintenance and management.
Support Service 
Support Service 
Support Service 
Support Service - 4-Hour Response Coverage, 3-Year, 24 x 7, Same Business Day
Deployment Service 
Deployment Service 
Deployment Service 
Deployment Service - Installation and Start Up for HP BladeSystem Infrastructure
Enhanced Service
Enhanced Service
Enhanced Service
Enhanced Service - Optimize service level to increase IT performance and availability
Support Service
Support Service
Support Service
Support Service - HP Proactive BladeSystem Service, 1-Year
Deployment Service
Deployment Service
Deployment Service
Deployment Service - Enhanced Network Installation and Start-up for HP BladeSystem Switches
Installation & Start-Up service for HP BladeSystem Infrastructure plus HP BladeSystem Enhanced Network
Installation and Start-UP as per the Customer Description and/or Data Sheet. To be delivered on a
scheduled basis 8am-5pm, M-F, excluding HP holidays.
For a complete listing of service offerings and information visit:
QuickSpecs
HP BladeSystem p-Class Interconnect Components
HP BladeSystem p-Class Interconnect Components
HP BladeSystem p-Class Interconnect Components
HP BladeSystem p-Class Interconnect Components
Standard Features
DA - 12331   Worldwide — Version 4 — September 12, 2007
Page 7