Wacom DTF-720 Manuel D’Utilisation

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  Pen Troubleshooting (For Both Windows and Macintosh)
Condition
The pen nib produces a click 
even when only very lightly 
coming in contact with the 
screen. 
The pen does not produce 
a  c l i c k  u n l e s s  e x c e s s i v e 
pressure is used.  
The pen nib produces a click 
prior to coming into contact 
with the screen.
The pen nib do not work. 
The pen cannot be double-
clicked using the pen nib. 
The pressure function cannot 
be used.
What to Do
Use the control panel to set the pen nib sensitivity to Firm setting. 
Use the control panel to set the pen nib sensitivity to Soft setting.
Use the control panel to set the pen nib sensitivity to Firm setting.
When the status lamp turns blue in response to the pen nib being moved 
to close proximity to the screen, either the pen or the tablet is probably 
defective. 
Please verify that the status lamp turns blue when the pen nib and side 
switch are pushed. If the lamp doesn’t change colours, this probably 
indicates that either the pen or the tablet is probably defective. 
If possible, quickly click in the same area. 
In the control panel, set the double-clicking interval to a longer setting and 
set the pen nib sensitivity to a lighter setting. 
Verify that the double-click speed setting is not too fast in the regular 
mouse control panel.  
Please refer to your software application and the store where you bought 
the application to verify whether it is pressure function-enabled. Some 
applications have special settings that must be established before the 
pressure function becomes operational. 
The tablet driver probably is not installed properly. Try re-installing it. 
Condition
When a replacement computer 
is purchased or new software 
is used, the tablet cannot be 
used. 
The tablet, which is connected 
t o   a   U S B   h u b ,   d o e s n ’ t 
respond. 
What to Do
Installing the newest version of tablet driver may resolve this problem. The 
newest tablet driver can be downloaded from the Wacom homepage. 
>http://tablet.wacom.co.jp/
Some USB hubs cannot recognize tablets. Connect the tablet directly to 
the computer’s USB port. 
 General Troubleshooting
 Troubleshooting for Windows
Condition
E v e n  w h e n  c o n n e c t e d  t o 
t h e  U S B  p o r t ,  t h e  p e n  i s 
inoperable.  
When Windows is in DOS 
full screen mode, moving the 
pointer with the pen becomes 
impossible.  
If the mouse is set for left-
handed use in the regular 
m o u s e  c o n t r o l  p a n e l ,  t h e 
ability to click with the pen nib 
is lost. 
What to Do
•Check the connection of the USB connector. If using a USB hub 
connection, try connecting directly to the computer’s USB port.
•When the product model type appears in the Unknown Device list, select 
it and click the Delete button, canceling all settings for it. Next, click the 
Renew button and, following the directions in the New Hardware dialog 
box, re-install the tablet driver. 
•If use of the USB port is advantageous, open the Control Panel folder and 
then the System folder. Then open, in order, the Hardware and Device 
Manager folders. Next, check and make sure that USB (Universal Serial 
Bus) Controller appears in the list that is displayed. If it isn’t present, it 
will be necessary to adjust your computer. Please consult your computer 
maker regarding this. 
When using a DOS mouse, the pen is inoperable. You must use another 
mouse. 
Restart Windows. 
01_PL720_UZ-0332(C)_En.indd   25
07.11.27   6:56:24 PM