Amana AE093G35AX Manuel

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The following is a list of problems that are sometimes encountered when using a room air conditioner.  Possible cause and
suggested remedies are given for each problem.
If the problem cannot be fixed using the suggested remedies, see WHEN SERVICE IS REQUIRED section.
PROBLEM POSSIBLE 
CAUSE 
SUGGESTED 
REMEDY 
UNIT WILL NOT RUN 
No power to unit 
Push reset button on power cord. 
Set Fan Control to position other than OFF. 
Make sure plug is firmly seated in outlet. 
Check for blown fuses, tripped circuit breakers. 
LITTLE OR NO COOLING 
LITTLE OR NO HEATING 
(fan and compressor run) 
Fresh air/exhaust damper open 
Obstructed indoor or outdoor airflow 
Dirty air filters 
Unit undersized for application 
Set vent to CLOSED. 
Remove obstruction from indoor grille or outdoor louvers. 
Dirty air filter. Clean or replace, as needed. 
Check with dealer to determine proper capacity unit for application. 
LITTLE OR NO COOLING 
LITTLE OR NO HEATING 
(only fan runs) 
Temperature Control not set properly 
For cooling, turn Temperature Control to cooler setting. 
For heating, turn Temperature Control to warmer setting. 
NOISY UNIT 
Loose front on mounting assembly 
Weak building construction 
Water hitting fan blade 
Unit oversized for application: 
compressor cycles on and off frequently 
Tighten any loose parts. 
Provide additional support for unit. 
Normal in high humidity. Stop noise by removing drain plug or 
adding condensate drain cup. 
Check with dealer to determine proper capacity unit for application. 
MOUNTING SUPPORT NOT 
INSTALLED 
Storm window frame installed in window 
Some models require removal of storm window frame before 
installation. 
FROST ON INDOOR COIL 
Dirty air filter 
Normal for low outdoor temperatures 
Clean air filter by vacuuming or washing with water and mild soap. 
Turning Temperature Control to warmer setting reduces occurrence 
and duration of frost. 
FROST ON OUTDOOR COIL 
(heat pump models only) 
Normal for outdoor temperatures at or 
below 45°F 
Call for service only if unit does not heat room and you have 
checked all problems and remedies listed under LITTLE OR NO 
HEATING. 
ODORS IN COOLING 
Mold, mildew, or algae formation on wet 
surfaces 
To reduce algae growth, use algaecide tablet in base pan; remove 
drain plug; add condensate drain cup and hose. Thoroughly clean 
unit. 
ODORS IN HEATING 
Normal for first time electric heater is 
used each season 
Caused by dust accumulation during unused months. 
Odor dissipates quickly with heater use. 
 
BEFORE CALLING SERVICE
When Service Is Required
Your room air conditioner dealer can give you the name of
your nearest Authorized Service Center.  Help them give
you prompt service by providing:
An accurate description of problem.
Complete model, serial, and manufacturing numbers
from serial plate.
Proof of purchase (sales receipt) upon request.
Repair by unauthorized servicer that results in subsequent
failure of unit voids warranty.  Warranty details are con-
tained in warranty certificate enclosed with unit.
Keep accurate records of service calls, including what was
done, servicer’s name, and date of service.
Any Questions?
Most questions can be answered by your local dealer.  If you
have other matters that cannot be resolved locally, or you
need additional information regarding other heating and
cooling products offered by us - please call:
CONSUMER INFORMATION LINE
AMANA
®
 BRAND TOLL FREE
1-877-376-0214 (U.S. and Canada only)
email us at: customerservice@goodmanmfg.com
fax us at: (713) 856-1821
(Not a technical assistance line for dealers.)
Outside the U.S. and Canada, call 1-713-861-2500.
(Not a technical assistance line for dealers.)
Your telephone company will bill you for the call.
WARNING