Samsung RS27FDBTNSR Guide D’Installation Rapide

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PROBLEM
SOLUTION
The fridge is 
not able to 
connect to the 
wireless router.
•  Check if the wireless router supports IEEE 802.11 b/g/n.
•  Check the status of the Internet connection of the wireless router.
•  Check if other devices (Notebook PC, Smart phone etc.) can access the wireless router. If the
wireless router can not be accessed by the other devices, the wireless router is probably the
problem.
•  Please contact with wireless router manufacturer and Internet service provider (ISP). Check if
the current cost rate plan for the Internet covers the wireless network connection. If it does,
check how many connections are allowed.
•  Your Refrigerator may not be able to connect to the Internet because your ISP has permanently
registered the MAC address (a unique identifying number) of your PC or modem, which it
then authenticates each time you connect to the Internet as a way of preventing unauthorized
access.
As your Refrigerator has a different MAC address, your ISP can not authenticate its MAC
address, and your Refrigerator can not connect.
To resolve this problem, ask your ISP about the procedures required to connect devices other
than a PC (such as your Refrigerator) to the Internet.
(To find the MAC address of your Fridge, touch Settings ---> Wi-Fi Networks, and then look on
the bottom of the screen that lists the available network connections.)
•  Turn the power of both the Wireless router and the Fridge off and on.
Can’t 
remember the 
password for 
the wireless 
router 
connection.
•  Refer to the wireless router manual and reset the password.
Functions 
using the 
wireless 
network (Wi-FI) 
do not work.
•  Functions using the wireless network (Wi-Fi) such as AllShare can be used only if the refrigerator
is connected to your wireless network (Wi-Fi).
•  If there are any other devices connected to the wireless network, please check the connection
status of the devices.
•  Turn off the power to the Wireless router and the Fridge then turn it back on.
Can’t connect 
to the external 
devices being 
detected.
•  If the network connection of an external device the Fridge detects was shut down abnormally (by
a power failure or by moving out of range, etc), the device’s network information will remain on
the network list (as stipulated by DLNA specifications), but its connection will not be available.
•  Select the Photos function - All Share, and then search for the external devices again.