Samsung RF23HTEDBSR Manuel Du Propriétaire

English - 44

PROBLEM

SOLUTION

Frost forms on 
the walls of the 
freezer.

•  Is the air vent blocked?

Remove any obstructions so air can circulate freely.

•  Allow suffi cient space between the stored foods for effi cient air circulation.
•  Is the freezer drawer closed properly?

If the freezer drawer is not completely closed or is blocked, humidity from outside may enter 
and cause severe frost to form.

The water 
dispenser is not 
functioning.

•  Is the water line connected and the shut-off valve opened?
•  Has the water supply line tubing been crushed or kinked?
•  Make sure the tubing is free and clear of any obstruction.
•  Is the water tank frozen because the fridge temperature is too low?

Try selecting a warmer setting on the Digital display.

•  Is the Child Lock on?
•  Check if the fi lter is properly installed.

If it is not properly installed, the water dispenser may not work.

The auto close 
system does not 
work with the 
freezer door.

•  Is there an imbalance between the right and left parts of the door?
•  Open and close the door smoothly 1~2 times.

After you do this, the auto close system usually works properly again.

•  Try opening the door smoothly to avoid unbalancing the right and the left part of the door.

Condensation or 
water drops forms 
on vertical mullion 
and surroundings, 
etc.

•  Condensation or water drops may form if the humidity is too high while the refrigerator is 

operating. 

•  If condensation or water drops appears on vertical mullion and surroundings, etc., turn the 

Energy Saver mode off after removing the condensation.
(See the explanation of the Energy Saver button in “Using the Control Panel” on page 21.)

What Do I Need to 
Use the E-Smart 
and Smart Grid 
functions?

•  To use the Smart Grid (Demand Response) and E-Smart function on your Refrigerator, you 

need the following devices and apps:

 

- Devices: 1) Wireless Router, 2) Samsung E-Smart Refrigerator, 3) Smartphone (Recommended: 

Galaxy S4, Galaxy Note3 or later models and Android OS Jelly Bean or later version)

 

- Applications: 1) “Samsung E-Smart App” from the Google Play Store or Samsung Apps.

You also need to:

•  Connect the Refrigerator and the Smartphone to the same Wi-Fi network in your home.
•  Install and run Samsung E-Smart App on your Smartphone (to use the Samsung E-Smart 

function).

•  In addition, to use the Smart Grid (Demand Response) function, you must Register for the 

service with your electric company.
The company must have an EMS (Energy Management System) that supports SEP (Smart 
Energy profi le).

Why isn’t the 
E-Smart function 
working normally? 

•  Confi rm that the router in your home and the Internet are working properly.

 

- Connect a Smartphone to the router (AP, Access Point), and then confi rm that you can browse 

the Internet on the phone.

•  Confi rm that refrigerator is connected to the AP. 

 

- Check the E-Smart icon on the PANEL of refrigerator.

If the refrigerator is connected, the icon will be on.

•  Confi rm that the refrigerator and Smart Phone are connected to the same router.

Why isn’t the Delay 
Defrost Capability 
working normally?

•  Confi rm that the router in your home and the Internet are working properly.

 

- Connect a Smartphone to the router (AP, Access Point), and then confi rm that you can browse 

the Internet on the phone.

•  Confi rm that the area where you live is properly entered into the Smart phone App. 
•  Confi rm that the Smart Grid function works correctly.

(Check the PANEL. L3 andL4 should not be displayed on the PANEL.)

DA68-02954B-01.indb   44

DA68-02954B-01.indb   44

2014. 10. 10.   

 9:43

2014. 10. 10.   

 9:43