British Telecom Granite 43685 Manuel D’Utilisation
Codes de produits
43685
59
If you experience any problems, please call the Helpline on 0808 100 6556*
General information
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning
your product, please read the Help section beginning on page 53 or
contact the BT Granite Helpline on 0808 100 6556* for assistance.
Additional answers to Frequently Asked Questions are available from
www.bt.com/producthelp
contact the BT Granite Helpline on 0808 100 6556* for assistance.
Additional answers to Frequently Asked Questions are available from
www.bt.com/producthelp
In the unlikely event of a defect occurring, the helpdesk will issue
a Fault Reference Authorisation (FRA) number and instructions for
replacement or repair. Please note you will need the FRA number
before returning the product. This does not affect your statutory rights.
replacement or repair. Please note you will need the FRA number
before returning the product. This does not affect your statutory rights.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended,
the repair must meet the approval requirements for connection to
the telephone network.
the telephone network.
We recommend that you contact BT’s approved repair agent
Helpdesk Solutions on 0870 240 5029 or a local qualified repairer.
Returning your phone
If the Helpline is unable to remedy your problem they will issue you
a Fault Reference Authorisation number and ask you to return the
product to your original place of purchase. Where possible,
pack the product in its original packaging. Please remember
to include all parts, including the line cords, power supply units
and the original batteries.
product to your original place of purchase. Where possible,
pack the product in its original packaging. Please remember
to include all parts, including the line cords, power supply units
and the original batteries.
For guarantee purposes proof of purchase is required so please keep
your receipt.
Technical information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence Number
(REN), which is used to calculate the number of items which may be
connected to any one telephone line. Your BT Granite has a REN of
1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the
telephones may not ring. With different telephone types there is no
guarantee of ringing, even when the REN is less than 4.
connected to any one telephone line. Your BT Granite has a REN of
1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the
telephones may not ring. With different telephone types there is no
guarantee of ringing, even when the REN is less than 4.
Any additional handsets and chargers that you register have a
REN of 0.
R&TTE
This product is intended for use within the UK for connection to the
public telephone network and compatible switchboards.
This equipment complies with the essential requirements for the
Radio Equipment and Telecommunications Terminal Equipment
Directive 1999/5/EC.
Directive 1999/5/EC.
Declaration of Conformance
Hereby, CCT declares that this BT Granite is in compliance with the
essential requirements and other relevant provisions of Directive
1999/5/EC.
1999/5/EC.
If you would like a copy of the Declaration of Conformance, go to the
product website at www.bt.com/producthelp