Napoleon P500PK Manuel Du Propriétaire

www.napoleongrills.com

All NAPOLEON gas grills are manufactured under the strict Standard of the world recognized 

ISO 9001-2008 Quality Assurance Certificate.
NAPOLEON products are designed with superior components and materials, and are assembled by trained 

craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired 

at a quality test station. This grill has been thoroughly inspected by a qualified technician before packaging 

and shipping to ensure that you, the customer, receive the quality product you expect from NAPOLEON.

NAPOLEON warrants that components in your new NAPOLEON product will be free from defects in material and 

workmanship from the date of purchase, for the following period:
Aluminum castings / stainless steel base 

 

 

Lifetime

Stainless steel lid   

 

 

 

 

Lifetime

Porcelain enamel lid 

 

 

 

 

Lifetime

Stainless steel cooking grids   

 

 

 

Lifetime

Stainless steel tube burners   

 

 

 

10 years

 

Stainless steel sear plates 

 

 

 

 

5 years 

Porcelain-enameled cast iron cooking grids 

 

 

5 years 

Stainless steel infrared rotisserie burner 

 

 

5 years

Ceramic infrared rotisserie burner (excluding screen) 

 

3 years

Ceramic infrared bottom or side burners (excluding screen)  

2 years

All 

other 

parts 

     2 

years

 indicates a period of extended warranty coverage whereby the replacement part will be made available to the 

consumer for an additional 5 years at 50% of the current retail price.

NAPOLEON warrants its products against manufacturing defects to the original purchaser only, provided that 

the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and 

limitations:

This factory warranty is non-transferable and may not be extended what-so-ever by any of our representatives.

The gas grill must be installed by a licensed, authorized service technician or contractor.  Installation must be done 

in accordance with the installation instructions included with the product and all local and national building and fire 

codes.

This limited warranty does not cover damages caused by misuse, lack of maintenance, grease fires, hostile 

environments, accident, alterations, abuse or neglect and parts installed from other manufacturers will nullify this 

warranty.

 

Discoloration to plastic parts from chemical cleaners or  UV exposure is not covered by this warranty.

This limited warranty further does not cover any scratches, dents, painted finishes, corrosion or discoloring by heat, 

abrasive and chemical cleaners, nor chipping on porcelain enamel parts, nor any components used in the installation 

of the gas grill.

Should deterioration of parts occur to the degree of non-performance (rusted through or burnt through) within the 

duration of the warranted coverage, a replacement part will be provided.

After the first year, with respect to this President’s Limited Lifetime Warranty NAPOLEON may, at its discretion, 

fully discharge all obligations with respect to this warranty by refunding to the original warranted purchaser the 

wholesale price of any warranted but defective part(s).

NAPOLEON will not be responsible for the installation, labor or any other costs or expenses related to the re-

installation of a warranted part, and such expenses are not covered by this warranty.

Notwithstanding any provision contained in this President’s Limited Lifetime Warranty NAPOLEON’s responsibility 

under this warranty is defined as above and it shall not in any event extend to any incidental, consequential, or 

indirect damages.

This warranty defines the obligation and liability of NAPOLEON with respect to the NAPOLEON gas grill and any other 

warranties expressed or implied with respect to this product, its components or accessories are excluded.

NAPOLEON neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect 

to the sale of this product. 

NAPOLEON will not be responsible for: over firing, blow outs caused by environmental conditions such as strong 

winds, or inadequate ventilation,

Any damages to the gas grill due to weather damage, hail, rough handling, damaging chemicals or cleaners will not 

be the responsibility of NAPOLEON.

The bill of sale or copy will be required together with a serial number and a model number when making any 

warranty claims from NAPOLEON.  

NAPOLEON reserves the right to have its representative inspect any product or part prior to honoring any warranty 

claim.

NAPOLEON shall not be liable for any transportation charges, labor costs, or export duties.