Whirlpool WET4024EW Manuel Du Propriétaire

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help – 

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

Feet may not be in contact with the 

floor and locked.

Front and rear feet must be in firm contact with floor, and  

washer/dryer must be level to operate properly. Jam nuts must 

be tight against the bottom of the cabinet.
Check floor for flexing or sagging. If flooring is uneven, a 3/4" 

(19 mm) piece of plywood under your washer/dryer will reduce 

sound.
See “Level the Washer/Dryer” in Installation Instructions.

Load could be unbalanced.

Load dry items in loose heaps evenly around basket wall.  

Adding wet items to washer or adding more water to basket 

could unbalance washer.
Do not tightly pack. Avoid washing single items.
See “Cycle Guide” and “Using Your Washer” in this Use and  

Care Guide.

Empty pockets before washing. Loose items such as coins  

could fall between basket and tub or may block pump.  

It may be necessary to call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps, 

buckles, or zippers touch against the stainless steel basket.  

Objects caught in washer drain 

system.

Clicking or metallic 

noises

Gurgling or humming

It is normal to hear the pump making a continuous humming 

sound with periodic gurgling or surging as final amounts of  

water are removed during the Spin cycle.

Washer may be draining water.

Check the following for 

proper installation or  

see “Using Your  

Washer” section.

Washer/dryer may not be level.

Troubleshooting — Washer

Washer not level.

Water may splash off basket if washer is not level. Check that 

load is not unbalanced or tightly packed.

Fill hoses not attached tightly.

Tighten fill-hose connection. 
Make sure all four fill hose flat washers are properly seated.

Drain hose connection.

Pull drain hose from washer cabinet and properly secure it to 

drainpipe or laundry tub.
Do not place tape over drain opening.

Check household plumbing for leaks 

or clogged sink or drain.

Water can back up out of a clogged sink or drainpipe. Check 

all household plumbing for leaks (laundry tubs, drain pipe, 

water pipes, and faucets.)

Fill hose washers.

Check the following for 

proper installation:

Improper loading can cause basket to be out of alignment  

and cause water to splash off tub. See “Using Your Washer”  

for loading instructions.

Washer not loaded as  

recommended.

Washer won’t run  

or fill, washer stops  

working

Check for proper water supply.

Both hoses must be attached and have water flowing to  

inlet valve.
Both hot and cold water faucets must be turned on. 
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.

Humming

You may hear the hum of the sensing spins after you have 

started the washer. This is normal. Sensing spins will take  

several minutes before water is added to the washer.

Washer is in sensing spin.