Samsung RF34H9950S4/AA Manuel D’Utilisation

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Troubleshooting
PROBLEM
SOLUTION
The refrigerator 
does not work at 
all or it does not 
chill suffi ciently.
•  Check if the power plug is properly connected.
•  Check if the set temperature on the digital display is warmer than the 
freezer or fridge inner temperature. If it is, set the freezer or fridge to a 
colder temperature.
•  Is the refrigerator in direct sunlight or located near a heat source?
If so, it may not be able to cool suffi ciently. Install it in a location that is out 
of direct sunlight and not near a heat source.
•  Is the back of the refrigerator too close to the wall, preventing proper 
ventilation?
If so, it may not be able to cool suffi ciently. Keep it an appropriate distance 
from the wall.
•  Is there too much food inside so that the food is blocking the outlet vent? 
To keep the refrigerator at a suitable temperature, do not fi ll the refrigerator 
with too much food.
The food in the 
fridge is frozen.
•  Check if the set temperature on the digital display is too low.
If so, raise the set temperature inside the refrigerator.
•  Is the temperature too low in the room? Set the refrigerator warmer.
•  Did you store food with a high moisture content in the coldest part of the 
refrigerator or near the cooling outlet vent? Try moving those items to the 
other shelves in the fridge instead of keeping them in the colder areas or 
bins.
You hear unusual 
noise or sounds.
•  Check if the refrigerator is level and stable.
•  Is the back of the refrigerator too close to the wall, preventing proper 
ventilation?
Try moving the back of the refrigerator at least 2 inches from the wall.
•  Was anything dropped behind or under the refrigerator?
•  If you hear a “ticking” sound from inside the refrigerator, this is normal. 
It occurs because various parts contract or expand in response to 
temperature changes in the refrigerator interior. 
•  If it sounds as if something is hitting something else inside the refrigerator, 
this is normal. The sound is caused by the compressor operating at high 
capacity.
The cabinet-door 
sealing area of the 
appliance is hot 
and condensation 
is occurring.
•  Some heat is normal as anti-condensators are installed in the vertical 
hinged section of the refrigerator to prevent condensation.
•  Is the refrigerator door ajar? Condensation can occur when you leave the 
door open for a long time.
The Ice Maker is 
not producing ice.
•  It may take longer to make ice if the refrigerator is not suffi ciently cool, 
such as when the refrigerator was fi rst installed.
•  Is the water line connected and the shut-off valve opened?
•  Did you manually stop the ice making function?
•  Check if the water fi lter is properly installed. If it is not properly installed, 
the ice making function may not work.
DA68-03013A-11.indb   50
DA68-03013A-11.indb   50
2015. 3. 5.   
 6:10
2015. 3. 5.   
 6:10