GE PSA9120DFWW Manuel

Questions?
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problem 
solver

Advantium Oven

Troubleshooting

38

DISPLAY
The display is blank.

The display has been turned off.

Check the Settings menu for 
clock display settings. Turn the 
display on.

Control Panel “LOCKED” appears 
in display.

The control has been locked.

Press and hold Cancel/Off for 
about 3 seconds to unlock the 
control. See Other Features 
Section.

Control display is lighted yet oven 
will not start. 

Clock is not set.

Follow prompts to set the clock.

Door not securely closed.

Open the door and close securely.

Start/Pause pad not pressed 
after entering cooking selection.

Follow prompts.

Delay Start was accidentally set.

Press Cancel/Off and reset.

Oven is in DEMO Mode.

Unplug the oven for 1 minute, 
then plug the oven back into the 
wall. DO NOT set the oven clock; 
press and hold the HELP and 
START/PAUSE pads for 3 seconds. 
The control should exit DEMO 
mode. Set clock and continue.

Cancel/Off was pressed 
accidentally.

Reset cooking program and press 
Start/Pause.

The door and inside of the oven 
feels hot.

The oven produces intense heat 
in a small space.

This is normal. Use oven mitts to 
remove food when ready.

Floor of the oven is warm, even 
when the oven has not been 
used.

The cooktop light is located below 
the oven floor. When the light 
is on, the heat it produces may 
make the oven floor get warm.

This is normal.

Oven will not start.

A fuse in your home may be 
blown or the circuit breaker 
tripped.

Replace fuse or reset circuit 
breaker. 

Power surge.

Unplug the oven, then plug it 
back in.

Plug not fully inserted into wall 
outlet.

Make sure the plug on the oven is 
fully inserted into wall outlet.

Glass microwave tray does not 
lock into center hub.

Align the protrusion on the 
bottom of the glass microwave 
tray with the indentation in the 
turntable. This fit is not tight, 
some movement is normal.