HTC Hero Manuel D’Utilisation

Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or 
turned off. You should set up your Sprint Voicemail and personal greeting as soon as your device is 
activated.

1.

From the Home screen, tap 

.

2.

Press and hold 

.

3.

Follow the system prompts to:

䡲

Create your passcode.

䡲

Record your name announcement.

䡲

Record your greeting.

For more information about using your voicemail, see “Voicemail” on page 74.

As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail 
account, and your data services account. To ensure that no one else has access to your information, you will 
need to create passwords to protect your privacy.

Account Username and Password

If you are the account owner, you will create an account username and password when you sign on to 

. (Click 

 to get started.) If you are not the account owner (if someone 

else receives the bill for your Sprint service), you can get a sub-account password at 

.

Voicemail Password

You’ll create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your 
Voicemail“ for more information on your voicemail password.

Data Services Password

With your Sprint device, you may elect to set up an optional data services password to control access and 
authorize Premium Service purchases.

For more information, or to change your passwords, sign on to 

 or call Sprint Customer 

Service at 

.

If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727 from any 
other phone.

Voicemail Passcode