HTC Hero Manuel D’Utilisation

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3A. Sprint Service: The Basics
75
Spr
int Ser
vice:
 Th
e Basics
Retrieving Your Voicemail Messages
You can review your messages directly from your wireless device or from any other touch-tone phone. To 
dial from your wireless device, either speed dial your voicemail or use the menu keys. 
Using One-Touch Message Access
From the Home screen, tap 
, and then press and hold 
.
Using Another Phone to Access Messages
1.
Dial your wireless phone number.
2.
When your voicemail answers, tap 
.
3.
Enter your passcode. 
Clearing the Message Icon
Your device may temporarily continue to display the message icon after you have checked your voice and 
text messages.
Open the Notifications panel (see “Notifications Panel” on page 8) and tap 
Clear notifications
.
Voicemail Key Guide
Here’s a quick guide to your keypad functions while listening to voicemail messages.
 
 
 
 
Date/Time
Send Reply
Advance
 
 
 
 
Replay
Rewind
Forward
 
 
 
 
Erase
Return Call
Save
 
 
 
 
Cancel
Help
Skip
Note
When you are roaming off the Nationwide Sprint Network, you may not receive notification of new voicemail 
messages. Sprint recommends that you periodically check your voicemail by dialing 1 + area code + your 
wireless phone number. When your voicemail answers, press 
 and enter your passcode. Roaming rates 
apply when you access voicemail while roaming off the Nationwide Sprint Network.
Your device accepts messages even when it is turned off. However, your device notifies you of new messages 
only when it is turned on and you are in a Sprint service area.
Tip
When you call into voicemail, you first hear the header information (date, time, and sender information) for the 
message. To skip directly to the message, tap 
 during the header.