Avaya 518-456-804 Manuel D’Utilisation

  7 If Something Doesn’t Work

 Calling Problems

93

Quick Reference Guide

Calls are answered 
automatically

If Automatic System Answer and/or Direct Extension Dial 
is turned on, turn it off.

If an auxiliary device (fax, modem, voice messaging 
system, answering machine) answers when it should not; 
either:

• Check the device and adjust it to answer on a later 

ring or turn off auto-answer.

• Set the extension’s Line Ringing to Delayed Ring.

Auxiliary device 
doesn’t answer

Device may not recognize the system ringing pattern:

• Change the extension’s ring pattern by using 

Distinctive Ring (#308).

• Change the setting for Intercom Dial Tone (#309) to 

Machine; the system will generate an outside dial 
tone for the extension.

Trouble hearing the 
person you called

If you are using a speakerphone, try using the handset.

If you have touch-tone dialing, you may have a faulty 
telephone or cord.

If you have rotary dialing, the Rotary Dialing Timeout 
(#108) interval is too long; reset it.

Automatically dialed 
calls beginning with 
star codes are 
misdialed

Setting may not be inserting a long enough pause; use 
Star Code Dial Delay (#410) to increase setting.

Recall feature isn’t 
working

Increase Recall Timer Duration (#107) by 100 
milliseconds. If using the feature disconnects the call, 
decrease Recall Timer Duration by 100 milliseconds.