KitchenAid KBMS1454BSS Manuel D’Utilisation

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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Has a household fuse blown, or has a circuit breaker 
tripped?
Replace the fuse or reset the circuit breaker. If the problem 
continues, call an electrician.
Is the microwave oven wired properly?
See Installation Instructions provided with your microwave 
oven.
Microwave oven will not operate
Is the magnetron working properly?
Try to heat 1 cup (250 mL) of cold water for 2 minutes at 
100% cooking power. If water does not heat, try the steps 
below. If microwave oven still does not operate, call for 
service. See “Assistance or Service” section.
Is the door completely closed?
Firmly close door.
Is a packaging spacer (on some models) attached to the 
inside of the door?
Remove packaging spacer, then firmly close door.
Is the electronic microwave oven control set correctly?
See “Microwave Oven Control” section.
On some models, is the Control Lock set?
See “Control Lock” section.
On some models, is the Demo Mode in use?
See “Demo Mode” section.
Does “DOOR” appear in the display?
Open and close the microwave oven door, and then touch 
START. See “Start” section.
Microwave oven makes humming noise
This is normal and occurs when the power supply switches 
the magnetron on and off.
Microwave oven door looks wavy
This is normal and will not affect performance.
Turntable will not operate
Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely 
on the turntable support. See “Turntable” section.
Is the turntable support operating properly?
Remove turntable. Remove and clean turntable hub, support 
and rollers. Replace hub, support and turntable. Place 1 cup 
(250 mL) of water on the turntable, then restart the microwave 
oven. If it still is not working, call for service. See “Assistance 
or Service” section. Do not operate the microwave oven 
without turntable and turntable support working properly.
Turntable alternates rotation directions
This is normal and depends on motor rotation at beginning of 
cycle.
Display shows messages
Is the display showing an “Oven Status” screen, with a 
letter/number code and instruction to inform KitchenAid?
The microwave oven has detected an internal problem. It has 
run a self-checking program and displayed the error. Call for 
service. See “Assistance or Service” section.
Display shows time countdown, but is not operating
On some models, is the Timer in use?
See “Timer” section.
On some models, is the Demo Mode in use?
See “Demo Mode” section.
Fan running slower than usual
Has the microwave oven been stored in a cold area? 
The fan will run slower until the microwave oven warms up to 
normal room temperature.
Cooking times seem too long
Is the cooking power set properly?
See “Microwave Cooking Power” section.
Are large amounts of food being heated?
Larger amounts of food need longer cooking times.
Is the incoming voltage less than that specified in 
“Built-In Microwave Oven Safety?”
Have a qualified electrician check the electrical system in the 
home.
Radio, TV or cordless phone interference
Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust 
the radio or TV antenna.
Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.
Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless 
networks may experience static or noise while the microwave 
oven is on. Use a corded phone, a different frequency 
cordless phone, or avoid using these items during microwave 
oven operation.