Sunrise Global and CM500 IP Manuel D’Utilisation
Chapter 6
Upgrade Procedures
83
Chapter 6
Upgrade Procedures
PC-IP SOFTWARE
Downloading Replacement Software
The latest upgrades are always available at the Sunrise Telecom
Web page located at www.sunrisetelecom.com/broadband.
Web page located at www.sunrisetelecom.com/broadband.
When upgrading, it is best to be sure that you have a CM500 IP
available and that you have sent your entire database to it using
the Clone Copy command or the Send commands from each of
the configuration Setup screens. This will ensure that your
database information is saved and available in the future.
available and that you have sent your entire database to it using
the Clone Copy command or the Send commands from each of
the configuration Setup screens. This will ensure that your
database information is saved and available in the future.
Select the Downloads item from the Web page. Information is
available on this page, which explains the changes that you will
expect to find in the upgraded firmware and software. Typically,
both the latest PC-IP software and Install Profiler firmware will
be released together. Check the box for the installation package
that you need. You may check both to download both PC-IP and
Install Profiler upgrades. You will be ask to fill out a registration
form, which ensures that you receive important notices about
future upgrades when they become available. Once this form is
complete, you begin the download process. When prompted,
select the Save to my PC option and click on OK. The upgrades
will be saved to the Temp directory of your PC. Once this
process is complete, you will need to go to the Temp directory
and open the installation package for one or both programs.
available on this page, which explains the changes that you will
expect to find in the upgraded firmware and software. Typically,
both the latest PC-IP software and Install Profiler firmware will
be released together. Check the box for the installation package
that you need. You may check both to download both PC-IP and
Install Profiler upgrades. You will be ask to fill out a registration
form, which ensures that you receive important notices about
future upgrades when they become available. Once this form is
complete, you begin the download process. When prompted,
select the Save to my PC option and click on OK. The upgrades
will be saved to the Temp directory of your PC. Once this
process is complete, you will need to go to the Temp directory
and open the installation package for one or both programs.
Installing the PC-IP Upgrade
Using Windows Explorer, open the file named:
“PCIPSetup#.##.exe”. This will un-install the last version of
PC-IP software. Confirm the prompts that you want to un-install
PC-IP. Running the “PCIPSetup#.##.exe” a second time will
install the new upgraded version of PC-IP software. This
installation will follow the same procedure outlined in the
Installation section of this manual.
“PCIPSetup#.##.exe”. This will un-install the last version of
PC-IP software. Confirm the prompts that you want to un-install
PC-IP. Running the “PCIPSetup#.##.exe” a second time will
install the new upgraded version of PC-IP software. This
installation will follow the same procedure outlined in the
Installation section of this manual.
If there are compatibility issues between the old database(s) and
the new program a message appears when the program opens. If
the old database cannot be opened, you can download your
the new program a message appears when the program opens. If
the old database cannot be opened, you can download your