Avaya 7 Manuel D’Utilisation

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Speed-dial drop-down list

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Call History window

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Recent call drop-down list

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Search Public Directory window

The Agent toolbar provides buttons for agent login and logout, as well as agent work modes for 
Avaya communication servers with Expert Agent Selection (EAS).

Note:

If multiple Auxiliary Work buttons with differing reason codes are assigned to this 
extension, an arrow is displayed to the right of the Aux Work button. When you 
select this arrow, a menu that lists all of the Auxiliary Work reason codes is 
displayed. Select the appropriate reason code from this menu.

The Phone features toolbar can display one or more folders from the Phone Features window. 
When you click a button in this toolbar, Avaya IP Agent displays a list of the items contained 
within the associated folder. 

To display items on this toolbar, open the Phone Features window, right-click on the folder that 
you want to display, and select Display on Toolbar.

Note:

This toolbar can support a maximum of seven buttons.

The Feature button toolbar can display one or more items from the Phone Features window. 

To display items on this toolbar, open the Phone Features window, right-click on a feature that 
you want to display, and select Display on Toolbar.

Note:

This toolbar can support a maximum of seven buttons.