Emerson 350-500VA Fascicule

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T
ROUBLESHOOTING
The information below indicates various symptoms a user may 
encounter in the event the PowerSure PST experiences a problem. 
Use this information to determine whether external factors caused 
the problem. See Troubleshooting Chart for suggested remedy.
GUIDE TO STATUS INDICATORS
1. The Fault indicator 
illuminates, indicating the 
UPS detected a problem.
2. An alarm sounds, alerting that the 
UPS requires attention. The alarm 
can be silenced except for low 
battery, overload and 
overtemperature warning 
conditions.
3. Utility and/or Battery indicators 
may be illuminated as a diagnostic 
aid to the operator, as shown 
below: 
Fault 
(Red)
Site Wiring
Fault (Amber)
Utility/Battery
(Green)
Diagnosis/
Audible Alarm
Normal Mode
 
ON
UPS is 
operating in 
Normal Mode; 
no beep.
 Flashing
Battery Test 
has been 
initiated; no 
beep.
  Flashing
 ON
Site Wiring 
Fault; no beep.
  Flashing
 ON
The unit is 
overloaded; 
beep every 
half-second
  ON
 ON
The UPS has 
failed; 
continuous 
beep
  Flashing
Unit has shut 
down due to 
overload; 
continuous 
beep
  ON
The UPS shut 
down due to 
failure; 
continuous 
beep
Battery Mode
  Flashing
The UPS is 
operating in 
Battery mode; 
beep every 5 
seconds.
  Flashing
UPS battery is 
low; beep every 
half-second
  Flashing
  Flashing
The unit is 
overloaded; 
beep every 
half-second
  ON
  Flashing
The UPS has 
failed; 
continuous 
beep
Fault 
Indicator
Site Wiring
Fault Indicator
Utility/Battery
Indicator
!
+
-
T
ROUBLESHOOTING
 C
HART
If the UPS fails to operate properly, turn off the unit and repeat 
the steps in the Installation section of this manual. If the prob-
lem persists, refer to the chart below:
Problem
Cause
Solution
UPS will not 
start
Overload/
Short circuit
Check the circuit 
protector on the side of 
the UPS. If it is tripped, 
reset it and restart the 
UPS. 
For further help, call 
your local dealer, 
Liebert representative 
or the Liebert 
Worldwide Support 
Group.
UPS starts 
on battery, 
but will not 
switch to AC
UPS not 
plugged in
Plug in power cord 
securely.
Circuit 
protector 
tripped
Reset the circuit 
protector and restart the 
UPS.
Power not 
available at 
utility 
receptacle
Have the utility 
receptacle checked by a 
qualified electrician.
Input voltage 
below 
threshold
Wait until the voltage 
rises to an appropriate 
level or have the utility 
receptacle checked by a 
qualified electrician.
AC 
overvoltage
Wait until voltage lowers 
to an appropriate level 
or have the utility 
receptacle checked by a 
qualified electrician.
UPS shuts 
down, Fault 
Indicator lit
Overload/
Short circuit
Check the circuit 
protector on the rear of 
the UPS. If it is tripped, 
reset it and restart the 
UPS. 
If the problem persists, 
disconnect some of the 
equipment from your 
UPS—the total wattage 
of your equipment must 
not exceed the capacity 
of the UPS. For further 
help, call your local 
dealer, Liebert 
representative or the 
Liebert Worldwide 
Support Group.
Internal UPS 
fault
Site Wiring 
Fault 
Indicator 
illuminated
Line-neutral 
reversal/Poor 
ground 
connection
Have the utility checked 
by a qualified 
electrician. 
UPS not 
providing 
expected 
backup time
Overload
Reduce load.
Battery not 
charged due 
to a recent 
outage
Recharge battery.
M
AINTENANCE
The PowerSure PST UPS requires very little maintenance. Follow these 
practices to prevent problems.
CLEANING THE UPS
The following will help ensure trouble-free operation for years:
• Vacuum dust from the ventilation intake occasionally.
• Wipe the cover periodically with a dry cloth.
MAINTAINING BATTERIES
The batteries are valve-regulated, nonspillable, lead acid and must be 
kept charged to retain their design life. The UPS continuously charges the 
batteries when connected to the utility supply, even while the UPS is 
switched off.
When storing the UPS, it is recommended to plug in the UPS for at least 
24 hours every four to six months to ensure full recharge of the batteries.
W
ARRANTY
 R
EGISTRATION
To register for warranty protection:
• Visit the Quick Links section of our Web site at:
 
• Click on Product Warranty
Registration and fill in the form.
IF YOU HAVE ANY QUESTIONS,
PLEASE CONTACT US AT:
US: 800-222-5877
Outside the US: 614-841-6755