Metrologic Instruments MS9590i Manuel D’Utilisation

 

 

26 

T

ROUBLESHOOTING 

G

UIDE

 

The following guide is for reference purposes only.  Contact a Metrologic 
representative at 1-800-ID-Metro or 1-800-436-3876 to preserve the limited 
warranty terms.   

All Interfaces 

No power is being 
supplied to the unit. 

Check the transformer, the outlet 
and power strip.  Make sure the 
cable is plugged into the unit. 

The unit has no 
LEDs, beep, or 
laser. 

No power is being 
supplied to the unit 
from host. 

Some host systems cannot supply 
enough current to power Voyager.   
A power supply may be needed. 

The host and 
scanner are not set 
to the same 
communication 
protocol. 

Set the host and scanner to the 
same communication protocol. 

At power up, the 
unit beeps 3 times. 

There is a non-volatile 
RAM failure. 

Contact a Metrologic service 
representative. 

At power up, the 
unit emits a razz 
tone and the blue 
LED flashes.   

The unit has 
experienced a  
VLD failure. 

At power up, the 
unit emits a razz 
tone and both 
LEDs flash. 

The unit has 
experienced a 
flipper/motor failure. 

Contact a Metrologic service 
representative. 
 

The unit scans, 
communicates, and 
beeps twice. 

The same symbol 
timeout is set too 
short. 

Adjust the same symbol timeout for 
a longer time. 

The unit powers up, 
but does not beep. 

The beeper may be 
disabled or no tone 
has been selected. 

Enable beeper and select a tone. 

The unit powers up, 
but does not scan 
and/or beep. 

The unit is trying to 
scan a particular 
symbology that is 
not enabled. 

UPC/EAN, Code 39, interleaved 2 of 
5, Code 93, Code 128 and Codabar 
are enabled by default.  Verify that 
the type of bar code being read has 
been selected.