Metrologic Instruments MS7320 Manuel D’Utilisation

 

 

33

T

ROUBLESHOOTING 

G

UIDE

 

 

The host is 

receiving data but 

the data does not 

look correct. 

The scanner and host 

may not be configured 

for the same interface. 

Check that the scanner and the 

host are configured for the same 

interface. 

Characters are 

being dropped. 

Intercharacter delay 

needs to be added to 

the transmitted output. 

Add some intercharacter delay to 

the transmitted output by using the

MetroSelect Configuration Guide 

(

MLPN

 00-02407). 

Trouble with the 

secondary 

scanner. 

 

Refer to the user guide provided 

with the secondary scanner. 

Cable [

MLPN

 54-54667] 

may not be connected 

to the proper port. 

Ensure the secondary scanner is 

connected to the MS7320 com 

port marked “Aux” port. 
*  The MS7320 must be 

configured to enable the “Aux” 

port. 

Secondary 

scanner powers 

up but data is 

not relayed to 

the host. 

The “Aux” com port 

may not be operating 

properly. 

The secondary scanner must be 

configured to send ‘secondary’ 

formatted data (reserve  

code 32). 

*   Use MetroSet

®

. For the Auxiliary interface, choose “HoloTrak Decode”.  All 

remaining parameters will be automatically chosen.

  

 

The scanner 

Powers up ok, 

scans ok but 

does not 

communicate. 

The USB Port is not 

operating correctly. 

Check that the scanner is 

configured for USB operation. 

 

Check that the host’s USB port is 

enabled. 

The scanner 

emits a razz tone 

and the LEDS 

flash three times 

when configured 

for USB.  

The USB port is not 

operating correctly. 

Disconnect then reconnect the 

USB cable at the host end. 

Contact a Metrologic  

Representative if symptoms 

persist.