Olivetti PG L26 Manuel D’Utilisation

PG L26/PG L26 Special User’s Guide – Troubleshooting > 82

Before consulting a service representative regarding a print 
quality problem, check the table below to see if there is a 
solution, or something you might have overlooked.

Blank sheets 

printed.

Image drum 

cartridge not 

properly installed.

Reinstall image drum cartridge.

Empty or missing 

toner cartridge.

Install new toner cartridge.

Entire page 

prints faintly.

Empty toner 

cartridge. Pages 

get fainter when 

toner is used up.

Install new toner cartridge.

LED array is dirty.

Clean LED array.

Page has grey 

background.

Static electricity, 

generally from dry 

environments, 

causes toner to 

stick to 

background.

Change paper to a smoother laser 

bond or use a humidifier.

Page prints all 

black.

Hardware problem.

Contact service.

Page has 

repetitive 

marks.

Damaged image 

drum cartridge 

causes repetitive 

marks every 1.6 

inches (4.06 cm) 

due to surface 

nicks and 

scratches.

Generate a cleaning page, 

repetitive marks may be 

temporary.

Oblong area of 

faint print 

appears on each 

page.

Drop out caused by 

using paper 

exposed to high 

humidity.

Change paper stocks, check paper 

storage environment or use a 

dehumidifier; check toner level.

Vertical white 

streaking or 

faint areas on 

page.

Toner is low and 

does not distribute 

properly, or the 

drum is worn out.

Replace toner cartridge. Check 

drum and replace the drum, if 

necessary. Contact service.

LED array is dirty.

Clean LED array.

Vertical black 

lines.

Hardware problem.

Contact service.